Matías Costantini
@matascostantini
I improve administrative operations through research, data processing, QA, SQL, and public service.
ArgentinaWhat I'm looking for
I've supported PAMI across internal systems, food-security operations, and public-facing member services, combining research, data processing, QA, and administrative work.
I use SQL, Excel, and SPSS to organize and analyze information, and bring bilingual English and intermediate German customer-service experience from Telmark.
Experience
Work history, roles, and key accomplishments
Administrative / Professional Staff
PAMI (INSSJP)
Jan 2011 - Jan 2026 (15 years)
Conducted research, quality assurance, and data processing to improve internal subsystems. Provided administrative support and customer service to PAMI members.
Contact Center Agent
Telmark
Jan 2010 - Dec 2010 (11 months)
Provided customer support for internet and mobile phone services to customers in Germany. Handled emails and resolved service-related issues in German.
Administrative / Data Processing Assistant
Lutzky Consulting Firm
Jan 2009 - Dec 2009 (11 months)
Performed administrative tasks, data entry, and data processing. Processed and organized information using SPSS.
Education
Degrees, certifications, and relevant coursework
University of Buenos Aires
Bachelor's Degree, Sociology
2005 - 2011
Grade: 8.64/10
Bachelor's Degree in Sociology from the University of Buenos Aires, completed in 2011 with a final GPA of 8.64/10.
Escuela Secundaria Ecos
High School Diploma, General Studies
2000 - 2004
Grade: 7.66/10
High School Diploma from Escuela Secundaria Ecos, completed in 2004 with an overall GPA of 7.66/10.
Goethe-Institut
Zertifikat Deutsch B1, German Language
Grade: 270.50/300
Achieved C1.1 level in German and obtained the Zertifikat Deutsch B1 with a score of 270.50/300.
Cambridge Assessment English
First Certificate in English (FCE), English Language
Grade: B
Awarded the Cambridge First Certificate in English (FCE) with Grade B.
Tech stack
Software and tools used professionally
Availability
Location
ArgentinaAuthorized to work in
Job categories
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