Masum Laskar
@masumlaskar
I build reliable cloud platforms through SRE, DevSecOps, observability, automation, and Azure cost governance.
IndiaWhat I'm looking for
At London Stock Exchange Group, I lead enterprise reliability initiatives across operating systems, storage, private cloud, databases, and middleware. I serve as incident commander for high-priority incidents, driving restoration, post-incident reviews, and long-term corrective actions.
Previously at PVH, I built and operated Azure cloud solutions and production AKS environments for microservices. I implemented SLI/SLO-based observability with Azure Monitor, Prometheus, Grafana, and Datadog, while automating secure infrastructure through Terraform, GitHub Actions, and GitLab CI.
Across Aspion Technologies, Woolworths, Wells Fargo, J.P. Morgan & Chase, and Sinertel Software Solutions, I’ve supported production systems, automated infrastructure, managed AWS services, resolved L1–L3 incidents, and delivered web applications. My work spans cloud-native platforms, hybrid environments, ITIL operations, and full SDLC delivery.
I focus on reducing MTTR, improving platform resilience, and making operations more proactive through AIOps, automation, runbooks, and practical governance. I’ve reduced false-positive alerts by 30%, mentored engineers, and connected Azure budget ownership and capacity planning to engineering decisions.
Experience
Work history, roles, and key accomplishments
Led enterprise-wide reliability engineering initiatives across multi-pillar infrastructure domains, ensuring high availability and operational resilience. Directed cross-functional collaboration and served as incident commander for high-priority incidents.
Designed and deployed end-to-end cloud solutions in Azure, including CI/CD pipelines and DevSecOps automation. Managed production-grade AKS environments and implemented SLI/SLO-based observability.
Site Reliability Engineer
Aspion Technologies Pvt. Ltd.
Feb 2019 - May 2021 (2 years 3 months)
Implemented SLI/SLO-driven service monitoring for microservices on Kubernetes and Docker. Automated infrastructure provisioning using Ansible and Terraform, and managed AWS services for high availability.
Production Support Engineer
Woolworths
Jul 2016 - May 2018 (1 year 10 months)
Monitored critical applications, set up alerts, and performed incident and problem management. Maintained virtualized environments and provided on-call support for high-availability applications.
Managed L2/L3 production issues and escalations in line with ITIL v3/v4 practices. Performed root cause analysis and automated jobs using shell scripting.
Provided L1/L2 production support for global business users across EMEA, North America, and APAC. Managed incident escalation and root cause analysis for Solaris-based systems.
Software Engineer
Sinertel Software Solutions Pvt. Ltd.
Sep 2007 - Jun 2010 (2 years 9 months)
Designed and developed dynamic, user-centric web applications using PHP, JavaScript, HTML, and CSS. Participated in full SDLC and managed web server configurations.
Education
Degrees, certifications, and relevant coursework
Biju Patnaik University of Technology
Bachelor of Engineering, Electronics & Telecommunication
2002 - 2006
Bachelor of Engineering in Electronics & Telecommunication from Biju Patnaik University of Technology, Orissa, from 2002 to 2006.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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