Masood Seddiqi
@masoodseddiqi
IT professional with expertise in project management and network administration.
What I'm looking for
I am an experienced IT professional with a strong background in project management and network administration. Over the years, I have honed my skills in troubleshooting hardware and software issues, ensuring the security of IT systems, and providing technical support to users. My role at Noor Ibrahimi Import and Export Company has allowed me to lead IT projects, collaborate with various departments, and recommend new technologies to enhance productivity.
Previously, I served as a Database Administrator at GIS Import and Export Company, where I developed user-friendly web applications and managed relational database schemas. My journey in IT began as a Call Center Agent, where I learned the importance of customer service and effective communication. I have consistently aimed to exceed expectations and drive efficiency in every role I undertake.
Experience
Work history, roles, and key accomplishments
IT Professional Engineer
Noor Ibrahimi Import and Export Company
Sep 2019 - Present (5 years 8 months)
Responsible for installing, configuring, and maintaining computer hardware, software, and networks. Provided technical support, ensured IT system security, and collaborated with departments to meet IT needs. Planned and executed IT projects to enhance efficiency.
Database Administrator
GIS Import and Export Company
Jun 2015 - Jan 2019 (3 years 7 months)
Created and maintained relational database schemas, developed .NET-based web applications, and performed SQL Server T-SQL development. Responsible for site layout and user interface design.
Call Center Agent
Etisalat Communication Company
May 2012 - May 2015 (3 years)
Handled customer inquiries, memorized product scripts, and built positive customer relationships. Achieved sales targets and maintained records of daily issues and resolutions.
Database Officer
IIHMR Organization for Afghanistan Mortality Survey
Apr 2009 - Dec 2010 (1 year 8 months)
Installed and configured database management software, managed database security, and ensured data accuracy. Provided user training and resolved database issues.
Admin Assistant
Abu Hamza Construction Company
May 2008 - Apr 2009 (11 months)
Managed phone calls, scheduled appointments, organized meetings, and maintained filing systems. Provided general support to visitors and assisted in report preparation.
IT Officer
UNHCR
Jan 2008 - Jan 2008 (0 months)
Configured over 100 computers, installed operating systems, and diagnosed hardware/software issues. Managed printer installations and internet sharing.
IT Officer
Shaiq Network
Jan 2007 - Aug 2007 (7 months)
Installed and maintained Windows servers and performed network troubleshooting. Managed hardware repairs and controlled network policies.
Computer Teacher
Afghan Sayed Jaml-u-Din Computer Academy
Feb 2006 - Oct 2006 (8 months)
Taught office programs and design software, installed various programs, and provided training on computer usage.
Education
Degrees, certifications, and relevant coursework
Khorasan University
Diploma of Business Administration, Business Administration
2010 - 2012
Completed a Diploma of Business Administration, focusing on financial accounting, management, and marketing management, which provided a solid foundation for business practices.
Bakhtar University
Bachelor of Computer Science, Computer Science
2006 - 2010
Graduated with a Bachelor of Computer Science, gaining comprehensive knowledge in various aspects of computer science including programming, database management, and software development.
Chicknawri High School
High School Diploma, General Education
1994 - 2006
Completed high school education, laying the groundwork for further studies in computer science and business administration.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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