Kabul User
@kabuluser
International outbound & exchange officer blending IT support for reliable operations.
What I'm looking for
I’m an International Outbound & Exchange Management Officer with a focus on accurate customs and postal workflows, keeping shipment data consistent from intake through dispatch. I enjoy working in environments where company goals align with my own drive to learn and deliver with care.
In my current role, I register and enter customer and shipment details into the Customs Declaration System (CDS), maintain complete digital and physical documentation, and process outbound dispatches through the International Postal System (IPS). I verify and track international items to support timely, secure delivery, and I coordinate with customer service to resolve postal and customs-related issues.
Before this, I built strong technical grounding as an IT Officer—monitoring systems, troubleshooting connectivity and issues, maintaining incident reports, and supporting Windows and Linux environments. I apply practical networking knowledge using tools like Ping and Traceroute to minimize downtime and keep operations running smoothly.
I’ve also contributed as a Computer Teacher, where I trained students and developed teaching materials, strengthening my communication and organization skills. Overall, I bring operational discipline, IT-minded problem solving, and reliable documentation habits to help teams achieve their goals.
Experience
Work history, roles, and key accomplishments
International Outbound Officer
Afghan Post (Ministry of IT)
Mar 2023 - Present (3 years 3 months)
Entered customer and shipment details into the Customs Declaration System (CDS) and ensured postal records were accurate and up to date. Processed outbound dispatches via the International Postal System (IPS), verified international items, and coordinated with customer service to resolve customs and delivery issues.
Computer Teacher
Public High School
Jan 2021 - Jan 2023 (2 years)
Taught computer-related coursework and communicated with students while supporting learning through research and development of new teaching materials. Coordinated with other teachers and school organization to support effective delivery of instruction.
IT Officer
Imran Noor Distribution Company
Jan 2019 - Jan 2020 (1 year)
Monitored systems and supported daily operations by performing basic network troubleshooting and resolving technical issues to minimize downtime. Maintained incident reports and followed escalation procedures while supporting Windows and Linux environments.
Education
Degrees, certifications, and relevant coursework
Jahan University
Bachelor's Degree in Computer Science, Computer Science
2019 - 2022
Completed a Bachelor degree in Computer Science at Jahan University in Kabul, Afghanistan.
Kasserul-Rishtavi Institute
Associate Degree in Computer Science, Computer Science
2017 - 2018
Completed an Associate degree in Computer Science at Kasserul-Rishtavi Institute in Laghman, Afghanistan.
Mobariz Educational Academy
English Language Certificate, English Language
2016 -
Earned an English Language Certificate from Mobariz Educational Academy in Laghman, Afghanistan.
Androor High School
Secondary Education, Secondary Education
2015 -
Completed secondary education at Androor High School in Laghman, Afghanistan.
Aryana Educational Institute
Journalism Certificate, Journalism
Earned a Journalism Certificate from Aryana Educational Institute in Laghman, Afghanistan.
Availability
Location
Authorized to work in
Job categories
Skills
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