Open to opportunities

Kianna Anderson

@kiannaanderson

Message

Innovative project manager passionate about sustainability and customer service.

United States

Message

What I'm looking for

I am looking for a role that values collaboration, creativity, and sustainability, where I can contribute to meaningful projects and grow professionally.

I am an innovative and results-driven professional with a strong foundation in project management, sustainability, and customer service. My experience includes leading cross-functional teams and managing internal processes to deliver creative solutions that drive organizational efficiency. I am passionate about improving stakeholder communication and producing multimedia content that resonates with audiences.

Throughout my career, I have successfully directed operational aspects of my own business, where I developed and implemented strategies to enhance efficiency and optimize performance. My role as a Sustainability Project Lead allowed me to spearhead initiatives that resulted in significant waste reduction and cost savings, showcasing my ability to manage projects effectively within budget and time constraints.

I am eager to leverage my problem-solving, planning, and coordination skills in a dynamic project coordinator role, where I can contribute to impactful projects and foster collaboration among teams.

Experience

Work history, roles, and key accomplishments

Current

Owner

Current

Chicksandhairflips & Braid O Clock

Jul 2018 - Present (7 years 1 month)

Directed all operational aspects of the business, leading cross-functional teams and managing projects to ensure smooth execution and successful outcomes. Developed and implemented innovative strategies to improve efficiency and optimize business performance, contributing to growth and customer satisfaction.

Operations Management Project Management Cross Functional Collaboration Process Improvement Market Research Business Development Strategic Planning

Customer Service

Blueshield of California

Aug 2024 - Apr 2025 (8 months)

Provided high-level customer support and service to clients, addressing health insurance inquiries, managing issues, and ensuring satisfaction. Managed inbound calls, effectively directing members and providers to the appropriate departments, ensuring smooth and efficient communication flow.

Customer Support Health Insurance Problem Solving Communication Stakeholder Engagement Organizational Skills Documentation

Sustainability Project Lead

Hallmark Dining

Jan 2018 - May 2018 (4 months)

Spearheaded high-impact sustainability projects, collaborating with cross-functional teams to develop and implement innovative solutions aligned with business objectives and student needs. Led behavior change initiatives that resulted in a 25% reduction in waste and consumption, delivering cost savings for the company on a quarterly basis.