Mason Ford

Conduct title searches and examine title documents. Prepare and review data associated with obtaining motor vehicle licenses and identification cards.

Manage the growth, stability, direction and daily operations of store. Oversee business development operations and maintain customer service standards.

Develop lesson plans based on student's skill level and desired level. Assist in recognizing chordal textures and improvisation development.

Accurately prepare and process incoming title and tax documents of vehicles daily. Release electronic and paper titles and maintain missing title reports.

Responsible for customer service and technical support questions via phone, with video capability. Help customers with product and software inquiries.

Provides specific service-related information concerning credit union services and policies. Opens new accounts and services existing accounts.

Maintained efficient execution of daily branch tasks. Fulfilled multiple roles to both members and the credit union while displaying professionalism and confidentiality.

Prepared and demonstrated food and non-food vendor products to Sam's club members. Interacted with customers and management in a friendly, enthusiastic manner.

Handled and sorted all incoming packages to warehouse. Ensured proper and efficient loading into appropriate delivery vehicles.

Worked with a team to ensure rapid customer turnaround. Operated cash register and flatbed scanner to itemize and total customer's purchases.

Activities and societies: Member of National Honors Society

Studied music with a concentration in guitar. Graduated as an Honor Graduate and member of the National Honors Society.

Completed high school education.

Completed the CUNA Financial Counseling Certification Program (FiCEP).