Open to opportunities

Mary Thumbi

@marythumbi

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Detail-oriented Virtual Administrative Assistant with 5+ years of experience.

Kenya

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What I'm looking for

I am looking for a role that values efficiency and offers opportunities for growth.

I am a detail-oriented and tech-savvy Virtual Administrative Assistant with over 5 years of experience supporting fast-paced, remote teams across various functions including marketing, operations, and sales. My expertise lies in utilizing tools like Google Workspace and HubSpot CRM, along with AI technologies to enhance research and content creation. I am known for my exceptional organizational skills, timely execution, and proactive support that drives team efficiency.

Throughout my career, I have successfully managed internal documentation and digital file systems, optimized CRM for B2B contacts, and coordinated cross-timezone meetings. My role at Outsource Africa Solutions has allowed me to support newsletter production and conduct research for PR submissions, showcasing my ability to adapt and thrive in dynamic environments. I am committed to maintaining confidentiality and professionalism in all my endeavors.

Experience

Work history, roles, and key accomplishments

Current

Virtual Administrative Assistant

Current

Outsource Africa Solutions

Feb 2021 - Present (4 years 4 months)

Managed internal documentation and digital file systems, ensuring version control and accessibility for a global team. Maintained and optimized CRM (HubSpot) for over 1,000 B2B contacts, while also scheduling and coordinating cross-timezone meetings and interviews. Supported weekly newsletter production and utilized AI tools like ChatGPT for content summarization and competitive analysis.

Google Drive HubSpot Mailchimp AI Tools Calendar Management Data Entry Workflow Management Online Research

Administrative & Marketing Assistant

Strathmore Business School

Jul 2018 - Present (6 years 11 months)

Created high-quality documents and visual reports for executive programs using Google Docs and Slides. Collaborated with the marketing team on digital campaigns, CRM updates, and participant engagement tracking. Analyzed participant feedback to create actionable presentations and supported website content and social media planning.

Google Docs Google Slides CRM Data Analysis Content Management

Education

Degrees, certifications, and relevant coursework

Strathmore University

Diploma, Business and Information Technology

Completed a Diploma in Business and Information Technology. Gained foundational knowledge in business principles and information technology applications.