Mercy Njogu
@mercynjogu
Operations coordinator with expertise in people management and recruitment.
What I'm looking for
I am a highly resourceful and strategic operations coordinator with over four years of experience in people management and operations. My professional journey has equipped me with exceptional analytical and interpersonal skills, enabling me to handle projects efficiently and meet deadlines. I have successfully managed onboarding processes, including interviews, documentation, and scheduling, ensuring a smooth transition for new hires. My goal is to secure a dynamic and rewarding position where I can utilize my skills and experience to contribute to the success of the organization.
Throughout my career, I have demonstrated a commitment to excellence in recruitment and talent acquisition. I have achieved a remarkable 70% placement rate for nursing and allied health positions, ensuring that all placements met the highest standards. Additionally, I implemented a diversity recruitment plan that significantly increased minority representation within the organization. My focus on clinician and client retention has led to a 50% increase in retention rates through the development of new training programs and a thorough recruitment process that consistently delivers high-quality candidates.
Experience
Work history, roles, and key accomplishments
Operations Coordinator
Safari Healthcare Associates
Feb 2020 - Aug 2024 (4 years 6 months)
Highly resourceful operations coordinator with over 4 years of experience in people management, recruiting, and onboarding. Responsible for managing onboarding processes, compiling payroll reports, and facilitating training for clients' employees. Proven track record in implementing best practices for recruitment and enhancing employee benefits administration.
Intern-Auditor
Ministry of Industry, Trade and Cooperatives
Jun 2018 - Sep 2018 (3 months)
Conducted financial audits and prepared reports during an internship. Responsibilities included managing budgets, analyzing accounts, and ensuring proper documentation and filing of records.
Planning Intern-Auditor
Ministry of Interior and National Administration
Jun 2018 - Sep 2018 (3 months)
Internship focused on auditing and financial analysis. Responsibilities included analyzing accounts, preparing financial statements, and managing budgets. Gained experience in data entry and verification while ensuring proper filing of records.
Education
Degrees, certifications, and relevant coursework
The Co-operative University of Kenya
Bachelor of Cooperative Business, Cooperative Business
2015 - 2019
Grade: Second Class Upper Division
Studied Cooperative Business with a major in Finance, focusing on the principles of cooperative management, financial analysis, and business operations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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