MARY ROXANNE LIBRANDO
@maryroxannelibrando
Dedicated customer service representative with strong communication skills.
PhilippinesWhat I'm looking for
My name is Mary Roxanne V. Librando, a dedicated professional with a strong background in customer service and sales. With experience spanning several years in various roles, I have honed my skills in communication and problem-solving, making me an asset to any organization. I am passionate about providing excellent service and ensuring customer satisfaction.
Throughout my career, I have worked in diverse environments, including as a cashier at LCC Ayala Mall and as a customer service representative at Sutherland Legazpi. My adaptability and willingness to learn have allowed me to thrive in fast-paced settings. I am eager to contribute my knowledge and skills to a company that values hard work and dedication.
Experience
Work history, roles, and key accomplishments
Sales Representative
Quantrics Naga
May 2023 - Jan 2024 (8 months)
Engaged with customers to promote and sell products, providing information and support to enhance the customer experience. Achieved sales targets through effective communication.
Customer Service Representative
Sutherland Legazpi
Feb 2021 - Apr 2023 (2 years 2 months)
Served as a customer service representative, assisting customers with their needs, providing information, and resolving complaints. Focused on delivering exceptional service.
Chat Support
Boomsourcing
Jan 2018 - Feb 2020 (2 years 1 month)
Provided chat support to customers, addressing inquiries and resolving issues in a timely manner. Maintained a high level of customer satisfaction through effective communication.
Cashier
LCC Ayala Mall
Aug 2017 - Sep 2017 (1 month)
Worked as a cashier, handling transactions, providing customer service, and maintaining the cash register. Ensured accuracy in cash handling and assisted customers with inquiries.
Education
Degrees, certifications, and relevant coursework
Buhi Central School
1999 - 2005
Grade: 8 Honorable Mention
Computer System Ins.
Computer Programming
2015 -
Southern Luzon Technological Colleges Foundation
Bachelor of Science, Business Administration
2017 -
St. Bridget School
2005 - 2009
Grade: 10 Honorable Mention
San Pedro College of Business Administration
Bachelor of Science, Hotel and Restaurant Management
2010 -
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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