Milka Opondo

Developed tracking systems for vendor invoices, improving payment efficiency by 30%. Implemented automated bank reconciliation software, reducing reconciliation time by 40%.

Negotiated payment plans with loan borrowers via 3CX, improving repayment rates by 18%. Handled over 50 outbound calls daily, maintaining professionalism and data confidentiality.

Reconciled insurance data across Slade 360 and Elite systems, ensuring accuracy in billing claims. Prepared and validated staff overtime payment lists, reducing payroll discrepancies by 15%.

Marketed and sold individual insurance policies to prospective clients through cold-calling and site visits. Achieved monthly sales targets and provided after-sales support, including policy renewals and claims assistance.

Prepared and processed payment vouchers for suppliers and contractors using Microsoft Dynamics. Managed tax return documentation and coordinated timely submissions to KRA.

Currently pursuing a Diploma in Financial Accounting. This program is expected to enhance skills in financial reporting and analysis.

Studied core accounting principles, financial management, and business operations. Gained a strong foundation in preparing financial statements, managing transactions, and ensuring tax compliance.

Completed a comprehensive training program focused on fundamental computer skills. Developed proficiency in essential software applications and basic computer operations.

Completed secondary education, achieving the Kenya Certificate of Secondary Education. Focused on a broad curriculum across various subjects.