Open to opportunities

Mary Keans Bertes

@marykeansbertes

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Compassionate healthcare professional skilled in clinical and virtual support.

Philippines

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What I'm looking for

I seek a role in a collaborative environment that fosters growth and innovation in healthcare.

I am a compassionate and driven healthcare professional with extensive experience in clinical, administrative, and virtual support roles. My background includes emergency care, OB-GYN support, hospice coordination, and proficiency in digital health systems. I am dedicated to improving patient care and health awareness through my medical expertise and growing skills in social media management and project coordination.

Throughout my career, I have held various positions, including Nurse Supervisor at Tanchuling General Hospital, where I triaged patients and performed emergency stabilization. As a Virtual Medical Assistant, I utilized EMR platforms to conduct virtual triage and support OB-GYN procedures. My recent role as a Project Manager involved leading cross-functional healthcare projects, managing resources, and ensuring compliance with regulatory standards.

In addition to my clinical experience, I have developed a strong skill set in social media management, creating engaging content for platforms like Instagram and TikTok to boost patient education and interaction. I am eager to contribute to a dynamic team that values innovation and patient-centered care.

Experience

Work history, roles, and key accomplishments

Hospice and Clinical Project Manager

Hospice & Clinical Services

Jan 2022 - Present (3 years 5 months)

Managed interdisciplinary teams providing end-of-life care, coordinating hospice patient admissions, care plans, and quality audits. Led improvement projects to streamline workflows and reduce clinical errors.

Hospice Care Care Coordination Audit Workflow Optimization

Social Media Manager

Freelance

Jan 2022 - Present (3 years 5 months)

Developed health and OB-GYN content calendars and posts for Instagram, Facebook, and TikTok, designing graphics in Canva and writing captions, blog posts, and newsletters. Implemented hashtag strategies, scheduled posts, and tracked performance metrics to boost engagement through reels, stories, and patient education campaigns.

Social Media Management Content Creation Graphic Design Hashtag Strategies Performance Tracking

Project Manager Team Lead

Medspecialized Inc.

Jan 2021 - Present (4 years 5 months)

Led cross-functional healthcare projects and managed internal resources, client relations, and executive reporting. Oversaw project documentation and risk mitigation strategies.

Project Management Cross Functional Team Management Client Relations Risk Mitigation

Senior Medical Scribe & Virtual Medical Assistant

Medspecialized Inc.

Jan 2020 - Present (5 years 5 months)

Scribed physician-patient encounters and monitored labs while coordinating care plans. Ensured real-time updates and accuracy in documentation.

Medical Scribing Care Coordination Real Time Updates

Virtual Medical Assistant

Wonderfully Made Women's Healthcare

Aug 2018 - Present (6 years 10 months)

Utilized EMR platforms including AthenaNet, NextGen, and ECW to conduct virtual triage and OB-GYN support. Acted as a liaison between patients and providers while maintaining HIPAA-compliant documentation.

OB GYN Support HIPAA)

Medical Assistant

Dr. Arnel Villanueva's Clinic

Aug 2015 - Present (9 years 10 months)

Assisted during OB-GYN exams and procedures, and educated patients on medications, immunizations, and diets. Collected lab specimens, conducted EKGs, and performed phlebotomy.

OB GYN Assistance Specimen Collection Phlebotomy

ER & OPD Nurse Supervisor

Tanchuling General Hospital

Jan 2015 - Present (10 years 5 months)

Triaged patients based on acuity and performed emergency stabilization. Administered medications, IVs, and performed minor procedures such as sutures and intubation.

Patient Stabilization IV Insertion Minor Surgical Procedures Triage

Education

Degrees, certifications, and relevant coursework

Tanchuling College

Bachelor of Science, Nursing and Midwifery

Completed a comprehensive program in nursing and midwifery, gaining foundational knowledge and practical skills in patient care, medical procedures, and healthcare management. Prepared for a career in healthcare through rigorous academic coursework and clinical rotations.

Saint Raphael Academy

Secondary Education, General Studies

Completed secondary education, building a strong academic foundation across various subjects. Developed critical thinking and foundational learning skills essential for higher education.

Albay Central School

Primary Education, General Studies

Completed primary education, acquiring fundamental literacy and numeracy skills. Established a basic educational background in preparation for further academic pursuits.