Mary FranciscoMF
Open to opportunities

Mary Francisco

@maryfrancisco

Detail-oriented officer with expertise in customer service and sales.

Philippines
Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated professional with a strong background in customer service and sales, currently serving as the Officer-in-Charge at Pilipinas Airlink Data Solutions, Inc. My role involves encoding new clients into the CRM system, processing transactions, and generating daily sales reports. I pride myself on being a bridge between employees and senior management, ensuring effective communication and workflow efficiency.

Previously, I worked as a Customer Service Representative and Cashier, where I honed my skills in handling customer inquiries and balancing cash registers. My experience in sales and marketing further complements my technical skills, allowing me to analyze market trends and improve customer satisfaction. I am passionate about delivering exceptional service and contributing to team success.

Experience

Work history, roles, and key accomplishments

PI

Officer-in-Charge

Pilipinas Airlink Data Solutions, Inc

Jul 2023 - Present (2 years)

Encoded new clients into the CRM system and processed cash and check transactions using the UISP system. Acted as a bridge between employees and senior management, ensuring smooth information flow.

PI

Customer Service Representative / Cashier

Pilipinas Airlink Data Solutions, Inc

Jun 2022 - Present (3 years 1 month)

Processed cash and check transactions through the UISP system and managed daily sales reports. Handled customer inquiries regarding pricing, sizing, and complaints, while also balancing the cash register.

Education

Degrees, certifications, and relevant coursework

NT

Nueva Ecija University of Science and Technology

Bachelor of Science, Information Technology

Studied Information Technology, gaining knowledge in various aspects of computer systems and software. Developed skills relevant to IT operations and data management.

Tech stack

Software and tools used professionally

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Mary Francisco - Officer-in-Charge - Pilipinas Airlink Data Solutions, Inc | Himalayas