mary eurica carreon
@maryeuricacarreon
Paralegal at Acaylar and Poe Attorneys-at-Law, managing firm operations and preparing legal research and filings.
PhilippinesWhat I'm looking for
At Acaylar and Poe Attorneys-at-Law, I manage day-to-day operations for a two-partner firm, from client intake and case files to deadlines and deliverables. I conduct legal research and prepare memoranda, case digests, and briefs for attorney review.
Previously, at JPMorgan Chase, I handled fraud investigations and client cases involving U.S. banking regulations. I traced funds, reviewed transaction and device evidence, and prepared documentation for legal teams and regulators; I also received Grand Slam recognition for the highest individual credit card retention rate across Cebu.
Experience
Work history, roles, and key accomplishments
Legal Assistant / Paralegal | Acaylar and Poe Attorneys-at-Law | Mandaue City, Cebu | June 2025 to Present (concurrent with law school and last two months of JPMC Employment as Remote Paralegal)
• Run day-to-day operations for a two-partner firm, managing client intake, case files, deadlines, and deliverables across all active matters.
• Conduct legal research and prepare memoranda, case digests,
• Manage matters end-to-end for a two-partner firm, from client intake through resolution, maintaining case files, file notes, and task tracking across all active matters.
• Collect, review, organize, and label client-provided documents and evidence, critically assessing each submission for missing items, inconsistencies, and unclear supporting material, and flagging issues early.
• Draft client
Fraud Analyst | JPMorgan Chase & Co. | Cebu, Philippines | 2022 to 2025 (full-time, concurrent with law school)
• Managed 90+ active fraud investigations per workday, prioritizing by risk and account exposure, and decided whether to deny or approve fraud claims.
• Investigated unauthorized transaction claims under Regulation E and Regulation Z, distinguishing true third-party fraud from merchant b
• Dispositioned a high-volume daily claims queue, prioritizing by risk.
• Reviewed client documents and records, flagging inconsistencies and missing information.
• Collected and organized evidence from transaction, correspondence, and device data.
• Prepared file notes and summaries for legal and regulatory review; tracked cases in eCRM, ticketing, and Excel.
Customer Service Representative | JPMorgan Chase & Co. | Cebu, Philippines | 2017 to 2022, (full-time, concurrent with law school from 2021)
• Handled 100+ client cases per workday, managing account servicing, regulatory inquiries, and escalated disputes.
• Applied U.S. banking regulations daily in client conversations, including Regulation E, Regulation Z, AML, BSA, USA PATRIOT Act, OFAC, FCRA, E
• Handled high daily case volumes under U.S. banking regulations including Reg E, Reg Z, AML, BSA, OFAC, and FCRA.
• Reviewed documentation for deceased account notifications, property transfer to heirs, and escheated account recovery.
• Received subpoenas and court orders, routed clients to legal channels, and coordinated with clients' attorneys.
• Maintained case notes; served as peer coach f
Customer Service Representative for Consumer and Business Banking
Oct 2013 - Feb 2017 (3 years 4 months)
Customer Service Representative | Convergys (Citibank Accounts) | Cebu, Philippines | 2013 to 2017
• Supported U.S. consumer and business clients with account inquiries and technical support under U.S. banking regulations.
• Applied regulatory and internal policy requirements when evaluating client issues and determining outcomes.
• Maintained strict confidentiality of client financial information
Education
Degrees, certifications, and relevant coursework
Cebu Institute of Technology
Bachelor of Science, Marketing Major
University of Cebu
Special Awardee: Top 30 Best Student-Litigators of Cebu. Team placed Top 5 in Southeast Asia, 27th Stetson International Environmental Moot Court Competition, Stetson University, Florida, USA.
University of Cebu
Doctor of Law
• Team Captain, Mooting Society, University of Cebu (2022–2025) • Top 5 in Southeast Asia, 27th Stetson International Environmental Moot Court, Southeast Asian Regionals Rounds held in UP Diliman by Stetson University (Florida) • Among the Top 30 Best Student-Litigators of Cebu
University of Cebu
Juris Doctor, Law
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Social media
Job categories
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