Rosa Colon
@rosacolon
Patient-centered Registered Nurse delivering quality care, care coordination, and chronic disease management.
What I'm looking for
I am a dedicated, bilingual Registered Nurse with experience across telephonic triage, inpatient step-down and post-operative care, biometric screening, HEDIS data abstraction, and care coordination. I consistently apply clinical protocols (Schmitt-Thompson, CDC), EMR/EHR/EPIC systems, and strong communication skills to improve patient outcomes and streamline transitions of care.
My background includes remote patient monitoring, chronic care management, vaccine administration, and behavioral health coaching; I hold a BSN and multiple state RN licenses. I bring proven accuracy in documentation, data abstraction, and preventative education while fostering trust with patients, families, and interdisciplinary teams.
Experience
Work history, roles, and key accomplishments
Triage RN
Included Health
Dec 2023 - Present (2 years 2 months)
Provide telephone triage and clinical guidance to members using Schmitt-Thompson protocols, coordinating referrals to PCPs/specialists and documenting care to ensure member needs are addressed.
Performed biometric screenings (LDX), finger sticks, and annual flu vaccinations at events while ensuring HIPAA compliance, sharps safety, and proper equipment handling.
Access Nurse Telephone Triage RN
Unknown
May 2022 - May 2023 (1 year)
Triaged geriatric, obstetric, and pediatric patients using Schmitt-Thompson protocols, coordinated interdisciplinary care, and provided behavioral health support while maintaining quality standards.
COVID TDS Clinician - RN Triage
Grand Rounds Health
Feb 2021 - Jun 2021 (4 months)
Provided telephone triage and COVID-related clinical guidance per CDC guidelines, advised on treatment options, and facilitated referrals to primary or specialty care.
Care Coordinator RN
Signal Lamp Health
Jan 2021 - Jun 2021 (5 months)
Coordinated appointments, medication reconciliation, and telephone assessments; developed care plans, educated patients on resources and chronic condition management, and liaised with providers.
HEDIS Data Abstraction RN
Change Healthcare
Jan 2021 - May 2021 (4 months)
Performed clinical chart reviews and abstracted data to close care gaps for HEDIS compliance, maintaining accuracy per company standards and communicating updates to the team.
RN - Step Down Unit
University of Miami Hospital
Mar 2020 - Jan 2021 (10 months)
Cared for high-acuity step-down patients with cardiac and chronic conditions, provided pre/postoperative education, maintained EMR documentation, and advocated for patient rights and quality of life.
RN - Post Operative/Medical
West Kendall Baptist Hospital
Mar 2017 - Mar 2020 (3 years)
Monitored post-operative and telemetry patients for complications, delivered post-op teaching, developed individualized care plans, and facilitated care transitions with multidisciplinary teams.
Education
Degrees, certifications, and relevant coursework
HEDIS/Data Abstraction 101 (certificate)
Certificate of Completion, HEDIS / Data Abstraction
Completed HEDIS/Data Abstraction 101 certificate of completion in November 2020, focused on clinical chart review and data abstraction.
Medicare Chronic Care Management (certificate)
Certificate of Completion, Chronic Care Management / Remote Patient Monitoring
Completed a certificate in Medicare Chronic Care Management (remote patient monitoring/care manager) in November 2020.
Nova Southeastern University
Bachelor of Science in Nursing, Nursing
Completed a Bachelor of Science in Nursing at Nova Southeastern University, graduating in 2016.
Miami Dade College - Honors College
Associate of Science in Nursing, Nursing
Completed an Associate of Science in Nursing at Miami Dade College Honors College, graduating in 2014.
Availability
Location
Authorized to work in
Job categories
Skills
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