Open to opportunities

Malika User

@malikauser

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Compassionate Registered Nurse with expertise in telehealth and patient care.

United States

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What I'm looking for

I am seeking a role that allows me to leverage my telehealth expertise while promoting patient-centered care and health equity.

I am a compassionate and results-driven Registered Nurse with over 6 years of experience in providing exceptional care across acute care and telehealth settings. My journey in nursing has equipped me with the skills to assess, triage, and manage complex medical needs both virtually and in high-acuity hospital environments. I am highly skilled in virtual patient assessments, chronic disease management, health education, and interdisciplinary care planning.

Throughout my career, I have demonstrated a commitment to improving health equity and enhancing care access. I have successfully conducted virtual assessments, triaged patient calls, and collaborated with interdisciplinary teams to develop effective patient care plans. My proficiency with electronic health records, particularly Epic, and my adherence to HIPAA-compliant practices ensure that I provide safe and effective care to my patients.

Experience

Work history, roles, and key accomplishments

Telehealth Registered Nurse

Pennsylvania Hospital

Sep 2022 - Apr 2025 (2 years 7 months)

Conducted virtual assessments via secure phone and video platforms, offering clinical guidance and patient education. Triaged a high volume of patient calls daily, using evidence-based protocols to assess urgency and escalate as needed.

Triage

Travel RN – Step Down Unit / Float RN

Aya Healthcare

Dec 2020 - Jan 2024 (3 years 1 month)

Delivered high-quality nursing care in Level-I and II trauma hospitals across PCU, Med-Surg, Telemetry, and ICU units. Provided comprehensive post-surgical, trauma, and chronic disease management care.

Triage Nurse

Genesis Healthcare Resources

Jan 2021 - Jun 2022 (1 year 5 months)

Remotely assessed patient symptoms, provided safe triage recommendations, and advised on next steps using Epic. Delivered high-touch, remote support to patients with chronic and acute conditions.

Triage Acute Condition Management

Float RN

Nazareth Hospital

Nov 2018 - Dec 2020 (2 years 1 month)

Supported ER, ICU, and Telemetry units with patient assessments, care coordination, and emergency response. Delivered direct bedside care, initiated IV therapy, monitored vitals, and assisted with critical interventions.

Care Coordination IV Therapy Critical Interventions

Education

Degrees, certifications, and relevant coursework

Drexel University

Bachelor of Science in Nursing, Nursing

Completed a comprehensive nursing program focusing on patient care across various settings. Gained foundational knowledge and practical skills essential for a career in nursing.

Community College of Philadelphia

Pre-Nursing Coursework, Pre-Nursing

Completed foundational coursework required for entry into a nursing degree program. Focused on prerequisite subjects to prepare for advanced nursing studies.