Maryam Butt

I've recovered outstanding payments and negotiated repayment solutions as a Collection Executive and Team Lead at Goldlion Financials Private Limited, working remotely in a target-driven environment.

I handle difficult customer conversations professionally, maintain accurate follow-up records, and work within collection procedures and compliance standards. My consistent collections performance has earned top ranks as a Collection Executive and Team Lead.

I also support fellow agents with communication handling, recovery strategies, problem-solving, and team coordination. I'm building toward a Team Leader role focused on performance management and operational excellence.

Alongside collections, I've managed eBay product sourcing, listings, order handling, customer support, bookkeeping, and Excel-based data records. I bring fluent English and Urdu communication, negotiation, conflict resolution, and client relationship management to my work.