
maryam abubakar
@maryamabubakar
Administrative professional at TPG handling 750+ daily touchpoints and keeping records current.
What I'm looking for
At TPG, I manage high-velocity task queues, handling 750+ touchpoints daily while maintaining thorough records and real-time activity logs. I also route incoming requests and leads to the appropriate senior team members.
At 1840 & Company, I supported daily operations in a remote team, updated CRM entries and client database logs, and helped resolve workflow and scheduling bottlenecks using Slack and Google Workspace.
I’m seeking to bring my administrative and operational support experience, IT education, and Virtual Assistant training to an Office Assistant role. My background in Mass Communication also supports my work with professional correspondence and cross-functional coordination.
Experience
Work history, roles, and key accomplishments
Administrative & Outreach Representative
TPG
Jan 2025 - Present (1 year 9 months)
Manage high-velocity task queues handling 750+ touchpoints daily, screen and route requests, and ensure compliance with communication guidelines.
Remote Operations & Support Specialist
1840 & Company
Jan 2022 - Jan 2025 (3 years)
Executed daily administrative and support operations within a global remote team, ensuring 100% adherence to SOPs and maintaining CRM data integrity.
Education
Degrees, certifications, and relevant coursework
Virtual Assistant Certification Course
Virtual Assistant Certification, Virtual Assistance
Completed a Virtual Assistant Certification Course in 2025.
HiiT (Hands-On Institute of Information Technology)
Diploma in Information Technology, Information Technology
Earned a Diploma in Information Technology from HiiT in 2005.
Bayero University, Kano
Professional Diploma in Mass Communication, Mass Communication
2003 - 2004
Completed a Professional Diploma in Mass Communication from Bayero University, Kano, Faculty of Social Sciences, from 2003 to 2004.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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