Maryale Roca

Responsible for managing accounts receivable, monitoring outstanding balances, and ensuring timely claim resolution with insurance companies. Collaborated with facilities and doctors for accurate coding and billing while maintaining compliance with HIPAA and payer policies.

Managing accounts receivable, monitoring outstanding balances, and following up with insurance companies for timely claim resolution. Documenting communications in the billing system and collaborating with facilities to ensure accurate coding and billing.

Managing accounts receivable, following up with insurance companies and patients, and ensuring compliance with billing regulations. Collaborating with facilities and providing detailed reports on collections progress.

Managed insurance claims and payments for a dental clinic, processed billing, verified insurance eligibility, and resolved claim denials. Assisted patients with inquiries and ensured compliance with billing regulations.

Managed insurance claims and payments for a dental clinic, processed billing, and resolved claim denials. Assisted patients with inquiries and ensured compliance with billing regulations.

Assisted insurance companies with new claims processing and managed a team of HVAC employees remotely. Provided customer service support and resolved billing issues effectively.

Assisted a dental clinic with patient inquiries, managing phone calls and chat support to ensure patient satisfaction.

Managed insurance claims and payments for a dental clinic, processed billing, verified insurance eligibility, and resolved claim denials. Assisted patients with billing inquiries while ensuring compliance with regulations.

Assisted insurance companies with claims processing and managed a team of HVAC employees remotely while providing customer service support and resolving billing issues.

Assisted insurance companies with claims processing and managed remote employees. Provided customer service support and resolved billing issues.

Provided customer support for a smartwatch brand across the U.S., Canada, and UK, handling emails, chats, and phone calls for technical assistance.

Provided customer support for a smartwatch brand, handling emails, chats, and phone calls for technical assistance across multiple regions.

Provided customer support for a smartwatch brand across the U.S., Canada, and UK, handling technical assistance through emails, chats, and phone calls.

Assisted a dental clinic with patient inquiries, managing phone calls and chat support to ensure patient satisfaction and effective communication.

Assisted a dental clinic with patient inquiries, managing phone calls and chat support to ensure patient satisfaction.