Open to opportunities

Marwan Harisudin

@marwanharisudin

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Salesforce Developer skilled in optimizing business processes and solutions.

Indonesia

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What I'm looking for

I am looking for a role that challenges my skills and allows for growth in a collaborative environment.

I am a dedicated Salesforce Developer with extensive experience in building Salesforce-based solutions that optimize business processes. My journey in this field has been marked by a strong attention to detail and a commitment to delivering efficient solutions. I have a proven track record of creating and automating workflows using Apex, Lightning Web Components (LWC), and Flows, which has significantly improved operational efficiency for my clients.

Throughout my career, I have worked on various projects, including migrating systems from Classic View to Lightning Experience, developing custom reports, and automating business processes. My role at PT iForte Solusi Infotek has allowed me to enhance internal support systems and implement new features that improve user experience. I pride myself on my problem-solving skills and my ability to collaborate effectively with teams to achieve common goals.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Developer

Current

PT iForte Solusi Infotek

Feb 2024 - Present (1 year 3 months)

As a Salesforce Developer, I developed and maintained the Salesforce system to support internal business needs, including handling system errors and managing change requests. I automated business processes using Flow Builder and designed custom email automation for customer communications.

Salesforce Flow Designer Salesforce Administrator Automation Change Management Customer Communications

Salesforce Developer

SigmaTech

Nov 2022 - Feb 2023 (3 months)

Worked on a one-year contract as a Salesforce Developer, focusing on support system development, testing, and maintaining code for internal support. I solved user issues and implemented features to enhance system usability.

Salesforce Testing User Support Sales Cloud Service Cloud Problem Solving Implementation

Technical Support

PT Total Cloud Solutions

Oct 2020 - Nov 2022 (2 years 1 month)

Worked on the full Software and Automation Development life cycle, including gathering requirements and maintaining code. Responsibilities included developing automation processes and creating custom reports.

Salesforce Automation Data Loader Custom Reports Quality Control Technical Support User Training

Field Agent

Nation Insight

Jan 2020 - Oct 2020 (9 months)

Worked as a Field Agent for a market research company, gaining experience in technical support and quality control. Responsibilities included interviewing respondents and collaborating with other agents.

Technical Support Quality Control Market Research Communication Team Collaboration Data Collection Problem Solving Interviewing Reporting

Education

Degrees, certifications, and relevant coursework

Pancasila University

Bachelor of Science, Informatics Engineering

2015 - 2020

Activities and societies: Chairman of Pancasila University Informatics Engineering Student Association (IMATIKA) for one year.

Graduated from Pancasila University in 2020 with programming experience in HTML, CSS, Javascript, and PHP. Actively participated in student organization as the Chairman of the Informatics Engineering Student Association (IMATIKA) for one year, which enhanced my skills in time management, teamwork, and event organization.