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Marvelous Toluhi

@marveloustoluhi

Virtual Assistant and Social Media Manager supporting businesses with organized content calendars, customer communication, and remote administration.

Nigeria

Message

As a freelance Social Media Manager, I schedule content, maintain publishing calendars, create graphics and captions, and monitor audience engagement to guide future content.

At Crown Watches & Jewls, I managed client social media scheduling and research, handled direct messages, and maintained CRM records and organized communication systems.

As a freelance Virtual Assistant, I support business owners with inbox and calendar management, research, meeting notes, data entry, and customer service. I also worked as a Customer Service Officer / Secretary at Royal Pioneer Electronics and as a Human Resources Assistant (NYSC) at University of Ibadan.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Freelance / Independent

Jan 2025 - Present (1 year 9 months)

Provided remote administrative support including email management, calendar scheduling, meeting minutes, research, data entry, and customer service for clients.

Confidentiality Email Management Calendar Management Google Calendar Calendly Zoom Google Meet Research Data Entry CRM Excel Google Sheets Google Drive Dropbox Customer Service

Current

Social Media Manager

Current

Freelance / Independent

Jan 2025 - Present (1 year 9 months)

Schedule social media content across platforms, maintain content calendars, design graphics, and monitor engagement metrics to guide content planning.

Social Media Management Content Scheduling Content Calendar Canva Copywriting Engagement Monitoring Digital Promotions Online Research

Social Media Manager

Crown Watches & Jewels

Jan 2024 - Jan 2025 (1 year)

Managed social media content scheduling, drafted posts, created graphics, and reported engagement metrics. Handled customer inquiries and maintained CRM records.

Copywriting Market Research Social Media Management Content Scheduling Canva Customer Engagement CRM Data Management Online Research

Human Resources Assistant (NYSC)

University of Ibadan

Dec 2023 - Oct 2024 (10 months)

Maintained staff personal files, processed HR requests, drafted memoranda, and coordinated youth corps members in the HR office.

Coordination HR Administration Record keeping Confidentiality Data Privacy Memorandum Drafting Meeting Minutes

Customer Service Officer / Secretary

Royal Pioneer Electronics

Oct 2020 - Oct 2021 (1 year)

Served as primary customer contact, handled inquiries, resolved complaints, and supported sales through upselling and cross-selling. Maintained CRM records and supported follow-ups.

Customer Service Complaint Resolution Upselling Cross Selling CRM Record keeping