Marvellous Agalivie
@marvellousagalivie
Customer service representative and administrative support professional with experience handling loan repayments, verifying documents, and maintaining accurate records.
NigeriaWhat I'm looking for
At Letshego Microfinance Bank, I contacted customers about outstanding loan repayments, followed up on overdue accounts, and negotiated payment arrangements while maintaining accurate interaction records.
As a Verification Officer with Greater Washington/Nigerian Immigration Service, I verified customer and applicant documentation, maintained confidential records, and assisted applicants with inquiries and administrative support.
Earlier, I processed loan applications and supported customers as a Loan Officer / Customer Service Representative. I also taught at Folarin Dalley International College and Montavry Montessori School, preparing lessons and maintaining student records.
Experience
Work history, roles, and key accomplishments
Call Recovery Agent
Letshego Microfinance Bank
Jun 2022 - Jan 2023 (7 months)
Contacted customers regarding outstanding loan repayments, followed up on overdue accounts, and negotiated payment arrangements while maintaining accurate records.
Verification Officer
Greater Washington/Nigerian Immigration Service
Apr 2022 - May 2022 (1 month)
Verified customer and applicant documentation, maintained confidential records, and assisted applicants with inquiries and administrative support.
Teacher (NYSC)
Folarin Dalley International College
Mar 2019 - May 2020 (1 year 2 months)
Delivered classroom instruction, prepared lesson plans, assessed student performance, and managed classroom behavior to promote student engagement.
Teacher
Montavry Montessori School
Jan 2017 - Jan 2019 (2 years)
Prepared and delivered engaging lesson plans, evaluated student performance, and implemented effective classroom management strategies.
Loan Officer / Customer Service Representative
Lagos, Nigeria
Jan 2015 - Jan 2017 (2 years)
Processed loan applications, followed up on customer accounts, and provided customer support while maintaining accurate records.
Education
Degrees, certifications, and relevant coursework
Tansian University
Bachelor of Science, Business Administration
2012 - 2016
Grade: Second Class Lower Division
Bachelor of Science in Business Administration from Tansian University, Umunya, Anambra State, Nigeria, from 2012 to 2016.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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