Open to opportunities

Martin Restrepo

@martinrestrepo

Customer-focused professional with client support experience. Bilingual English/Spanish seeking remote Customer Success or Client Support roles.

United States

Message

What I'm looking for

I seek client-facing roles that leverage my photography and customer-relations skills, offering growth, creative responsibility, and collaborative, reliable teams.

I’m a bilingual (English/Spanish) client-focused professional based in Miami with experience working directly with customers in fast-paced environments including retail, hospitality, and freelance work.

I enjoy helping people solve problems, understand products, and have a positive experience with the services they use. My background has helped me develop strong communication, organization, and relationship-building skills while managing multiple client interactions.

I’m currently seeking remote opportunities in Customer Success, Client Support, or Customer Experience where I can contribute to great customer relationships and help teams deliver excellent service.

Experience

Work history, roles, and key accomplishments

Current

Freelance Photographer

Current

Freelance

Jan 2023 - Present (3 years 2 months)

Produce high-quality visual content for clients, managing independent workflow, scheduling, and client communication to deliver tailored images for marketing and social media.

Photography Adobe Photoshop Client Communication Project Management Scheduling

Current

Freelance Photographer

Current

Self Employed

Jan 2023 - Present (3 years 2 months)

Produce high-quality visual content for marketing, portfolios, and social media while managing client communication, scheduling, and project organization for multiple simultaneous projects.

Photography Adobe Photoshop Client Communication Project Scheduling Workflow Management

Server

Dolores But You Can Call Me Lolita

Jan 2022 - Jan 2023 (1 year)

Delivered high-quality customer service in a fast-paced hospitality environment, managing multiple interactions while maintaining professionalism and efficiency to ensure positive client experiences.

Customer Service Multitasking Communication Time Management Conflict Resolution Reliability

Sales Associate

Tennis Plaza

Jan 2017 - Jan 2023 (6 years)

Assisted customers by identifying needs and recommending products, maintained strong customer relationships, and performed racquet technical services with attention to detail in a high-volume retail setting.

Customer Service Relationship Building Sales Racquet Technical Service Problem Solving Organization Attention To Detail