Open to opportunities

Martin Pinto

@martinpinto

Message

Impulso estrategias comerciales y soluciones de asistencia, salud y telemedicina.

Peru

Message

What I'm looking for

Busco impulsar soluciones innovadoras de asistencias, salud y telemedicina, liderando estrategias comerciales B2B y B2C, optimizando la gestión y desarrollando equipos en entornos colaborativos.

Actualmente dirijo Grupo A365 y anteriormente fui Gerente General de Salud365, desarrollando soluciones de asistencias, servicios médicos, telemedicina, viajes y atención al cliente para empresas y sus clientes.

He liderado estrategias comerciales B2B y B2C, además de optimizar sistemas de apoyo a la gestión comercial en mercados locales e internacionales. Mi experiencia incluye más de 10 años en asistencias, servicios médicos y telemedicina, con foco en soluciones integrales y personalizadas.

Antes de A365, fui Vicepresidente Comercial en HAS y Gerente Comercial en American Assist, trabajando con servicios de asistencia para viajeros y aseguradoras a nivel mundial.

También desarrollé experiencia en banca electrónica, marketing, CRM, canales alternativos y gestión de clientes en Banco Interamericano de Finanzas. Me apasionan la innovación, el aprendizaje continuo, el trabajo en equipo y el desarrollo de personas.

Experience

Work history, roles, and key accomplishments

Current

Director Comercial

Current

Grupo A365

Jul 2018 - Present (8 years 2 months)

Led commercial strategy for a multiservice group offering assistance, medical services, and customer support. Managed B2B and B2C strategies and optimized commercial support systems.

B2B B2C Commercial Strategy Customer Service Collections Contact Center Logistics

Gerente General

Salud365

Aug 2020 - Mar 2025 (4 years 7 months)

Directed a company developing telemedicine, teleassistance, and special assistance solutions, including medical center development and travel assistance tailored to client needs.

Telemedicine Medical Services Travel Assistance Project Development

Vicepresidente Comercial

HAS

Mar 2016 - Jan 2020 (3 years 10 months)

Served as Commercial Vice President for a North America-based company specializing in worldwide assistance services for travelers and insurers.

Travel Assistance Insurance Commercial Leadership

Gerente Comercial

American Assist

Mar 2013 - Jul 2018 (5 years 4 months)

Managed commercial operations for an assistance services company.

Gerente General Adjunto

Giamen SAC

Dec 2011 - Apr 2013 (1 year 4 months)

Served as Deputy General Manager, supporting overall company management.

Director

Prime Traders

Jun 2010 - Dec 2011 (1 year 6 months)

Directed a company producing and distributing premium Peruvian snacks locally and internationally.

Production Distribution Quality Control

Sub Gerente de Banca Electrónica

Banco Interamericano de Finanzas - BIF

Jan 2007 - May 2010 (3 years 4 months)

Supported commercialization, design, development, and implementation of cash management products and services, and managed alternative banking channels including ATMs and internet banking.

Electronic Banking Cash Management ATMS Project Implementation

Jefe de Division de Marketing y Gestión de Clientes

Banco Interamericano de Finanzas - BIF

Jan 2006 - Jan 2007 (1 year)

Managed marketing, service quality, customer information development (CRM), and customer service center departments. Implemented the bank's call center and designed marketing strategies.

Marketing CRM Call Center Customer Service Strategic Planning

Jefe de Desarrollo de Información de Clientes

Banco Interamericano de Finanzas - BIF

Jan 2004 - Jan 2006 (2 years)

Created the area responsible for customer information management and CRM strategy design. Developed and implemented support tools and redesigned existing systems to improve customer data capture.

CRM Data Management Training