Kubrickian User

Serve as a primary point of contact for residential and business customers, resolving billing, technical, and service-related inquiries. Troubleshoot internet, phone, and TV service issues and manage high-volume inbound calls.

Managed an online community of over 1,000 followers, fostering engagement through weekly themed Twitch content. Edited and published video content across YouTube and other social media platforms.

Oversaw monthly store performance and staff goal evaluations, elevating district ranking from 17th to 5th. Created and managed weekly and bi-weekly store schedules to optimize operational efficiency.

Enhanced team performance and customer engagement by providing guidance and support, leading to consistent achievement of weekly sales goals. Coached staff on effective sales techniques.

Conducted in-depth product research and managed communication with distributors to ensure accurate information on product editions and availability. Created and managed product listings on e-commerce platforms.

Delivered exceptional customer service while overseeing staff recruitment, training, and shift management. Coordinated stock orders and developed sales plans to meet monthly targets.

Operated camera equipment and edited video footage to ensure seamless transitions and cohesive storytelling. Acted as primary client liaison, presenting edits and final cuts.

Delivered concierge services to VIP guests, ensuring exceptional and personalized experiences. Coordinated reservations, transportation, event access, and bespoke guest requests with discretion and efficiency.

Completed a Master Class in Narrative Design in July 2024.

Attended a workshop on Horror Screenwriting in March 2023.

Completed a Master Class in Advanced Screenwriting Technique in 2022.

Earned a Bachelor's degree in Directing and Screenwriting in June 2002.

Participated in intensive programs in screenwriting.