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Martha Duong

@marthaduong

Mortgage Team Leader at Flatmart who processed 190+ loan applications with a 98% approval ratio.

Vietnam
Message

At Flatmart, I led end-to-end residential and SMSF loan processing. I processed 190+ applications with a 98% approval ratio and contributed to $90M+ in settled lending volume.

I reduced turnaround times by 30% through process improvements, maintained 100% compliance, and increased broker productivity by 25%.

At Perfumity LLC, I led online operations across web development, branding, marketing, and e-commerce. I managed 200+ campaigns, achieving a 23% conversion rate and growing engagement to 100k followers.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

KP

Kaplan Professional

Certificate IV in Finance and Mortgage Broking FNS40821, Finance and Mortgage Broking

Certificate IV in Finance and Mortgage Broking FNS40821 issued in January 2026.

University of Pennsylvania logoUP

University of Pennsylvania

Diploma, English for Business and Entrepreneurship

Diploma in English for Business and Entrepreneurship and English for Career Development, issued in August 2022.

IV

IIG VN

TOEIC, English

Grade: 880/990

TOEIC score of 880/990, issued in May 2022.

DE

Da Nang University of Economic

Bachelor Degree

Bachelor Degree from Da Nang University of Economic, with graduation date in January 2019.

Tech stack

Software and tools used professionally

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