Ena Shrestha

Developed and implemented web strategies to enhance user engagement and drive conversions. Led cross-functional teams to create cohesive, user-centric website experiences while analyzing performance metrics for optimization.

Managed the end-to-end lifecycle of 20-25 digital projects, ensuring timely delivery and client satisfaction. Developed project plans, coordinated teams, and utilized Agile and Waterfall methodologies to optimize workflows.

Provided exceptional customer service and tailored banking advice. Developed a deep understanding of customer needs and enhanced customer experience capabilities within the platform.

Oversaw store operations, achieving sales targets and optimizing inventory management. Developed operational manuals and trained staff to enhance performance and customer satisfaction.

Developed and implemented eCommerce strategies that enhanced customer experience and drove online sales. Managed day-to-day operations and led digital marketing efforts to boost traffic and visibility.

Grade: Distinction

Activities and societies: Served as a Student Mentor, facilitating first-year international students' transition into university life, and as a member of the Student Representative Council, coordinating social and educational programs.

Completed a Bachelor of Information Technology with a major in Software and Applications Development, achieving a Distinction. Developed skills in software development, project management, and technology trends.

Completed the Google UX Design Certificate, focusing on user experience design principles, tools, and methodologies to create user-centered designs.

Completed the Project Management Course: Beginner to PROject Manager, covering essential project management skills, methodologies, and tools for effective project delivery.

Grade: Distinction

Completed a Diploma of Business, achieving a Distinction. Gained foundational knowledge in business principles and practices, enhancing skills in management and operations.