Open to opportunities

Marriane Camille Escabarte

@marrianecamilleescab

Message

I am a medical billing specialist focused on accurate, compassionate patient service.

Philippines

Message

What I'm looking for

I seek a mid-level role in medical billing or claims where I can apply ICD-10/CPT and EMR skills, work in a collaborative, patient-focused team, and grow into advanced claims or operations responsibilities.

I am a flexible, creative professional with three years of combined experience across healthcare claims and e-commerce support, known for meeting performance goals in fast-paced environments.

I handled patient claims, billing inquiries, and insurance verification, processed 60+ daily customer requests, and was promoted from Tier 1 live chat to Tier 2 email/ticketing to manage escalations.

I bring strong ICD-10 and CPT familiarity, EMR/EHR experience, attention to detail, and a collaborative, empathetic approach that improves customer satisfaction and operational accuracy.

Experience

Work history, roles, and key accomplishments

E-Commerce Support Specialist

Online Retail Client

Jun 2024 - Jul 2025 (1 year 1 month)

Provided Tier 1 live chat support for orders, logistics, and account issues, processed 60+ daily customer requests and was promoted to Tier 2 to handle escalations while maintaining high satisfaction scores.

Live Chat Support Email Ticketing Order Management Customer Escalation Customer Support CRM Multitasking Time Management

Claims and Benefits Specialist

Escabarte

Oct 2022 - May 2024 (1 year 7 months)

Handled patient claims and billing inquiries, resolving disputes between providers and insurers and guiding members through benefit verification and eligibility processes while maintaining high customer satisfaction.

Medical Billing Insurance Verification Claims Processing ICD 10 Billing Customer Service