CDClaude David
@claudedavid
Detail-oriented medical biller with expertise in coding and claims processing.
PhilippinesWhat I'm looking for
I am a dedicated medical biller with a strong background in managing patient records and ensuring accurate billing processes. My experience at Brain Health USA has equipped me with the skills to examine medical records meticulously, utilizing coding systems like CPT and ICD-10-CM to assign the correct medical codes for diagnoses and operations. I take pride in my ability to create patient statements, handle payments, and assist patients with any billing-related inquiries.
Throughout my career, I have demonstrated a commitment to maintaining patient privacy and confidentiality, adhering to HIPAA standards while managing sensitive information. My collaborative approach allows me to work effectively with insurance companies, healthcare providers, and fellow staff members to ensure prompt and accurate billing procedures. I am always seeking opportunities for professional growth and am eager to enhance my skills in the medical billing field.
Experience
Work history, roles, and key accomplishments
Medical Biller / Data Entry
Brain Health USA
Jan 2023 - Mar 2024 (1 year 2 months)
Examined patient medical records and accurately assigned medical codes using common coding systems like CPT and ICD-10-CM. Managed patient statements, processed payments, and resolved billing inquiries while tracking and rectifying unpaid or rejected claims. Collaborated with insurance companies and healthcare providers to ensure accurate billing and maintained patient privacy according to HIPAA s
Chat Moderator
Cloudworkers
Jan 2021 - Dec 2021 (11 months)
Protected user data privacy and handled sensitive information with tact, assisting users with queries and technical difficulties in the chat room. Promoted engagement by initiating conversations and planning events to foster user interactions. Assisted clients with product details, troubleshooting, and problem-solving.
Customer Service Representative
Sutherland
Aug 2019 - Feb 2020 (6 months)
Answered customer questions promptly and expertly via phone, email, and chat, accurately processing orders, returns, and exchanges. Escalated complex client issues to other departments when necessary, ensuring advantageous sales agreements for both client and business. Conducted needs assessments to understand client preferences and provided personalized advice for informed purchases.
Education
Degrees, certifications, and relevant coursework
TUTarlac State University
Major in Technical Service Management, Technical Service Management
Studied Technical Service Management at Tarlac State University. Gained knowledge and skills relevant to customer service and data management.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
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