Open to opportunities

Marquis Smith

@marquissmith

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Highly motivated IT professional with 6 years of experience.

United States

Message

What I'm looking for

I am seeking a role that challenges my skills and offers growth opportunities in IT and cybersecurity.

I'm a dedicated IT professional with nearly six years of experience in various roles, primarily within the Marine Corps Cyber Operations Group. My journey has equipped me with a strong work ethic, adaptability, and exceptional interpersonal skills. I thrive in challenging environments and am committed to enhancing processes and supporting my team.

Throughout my career, I have successfully managed critical IT systems, including Office 365 and Azure Active Directory, while ensuring the security of sensitive information. My leadership experience as a Platoon Sergeant has honed my ability to mentor and guide others, fostering a cohesive team environment. I take pride in my accomplishments, such as resolving over 1,000 work orders weekly and maintaining the security of assets valued at over $3 million.

Experience

Work history, roles, and key accomplishments

IT Support Skillbridge Intern

Tilson Technology Management

Aug 2024 - Present (1 year)

Administered and maintained essential platforms, including Office 365, Cherwell ticketing system, Workspace One, and Azure Active Directory. Managed and safeguarded folders for users, only providing users with need-to-know permissions within a shared server via Egnyte platform. Utilized Workspace One to assist with BIOS updates and driver installations for users within Tilson, spread throughout th

Office 365 Azure Active Directory Egnyte BIOS Updates

KMI Local Element Custodian

Marine Corps Cyber Operations Group 1st Network Bn

Oct 2023 - Present (1 year 10 months)

Appointed as a Key Management Infrastructure (KMI) Local Element Custodian, maintaining inventories, hardware transfers, and cryptographic keys. Upheld policies and the direct security of Marine Corps Enterprise Network (MCEN) encryption and decryption devices worth over 3 million dollars.

Key Management Inventory Management Hardware Transfers Network Security

Platoon Sergeant/ End User Support Lead

Marine Corps Cyber Operations Group 3rd Network Bn

Jan 2023 - Present (2 years 7 months)

Appointed as the Platoon Sergeant, maintaining accountability for 64 Marines and providing guidance and mentorship. As End User and Service Request Management Lead, facilitated interoffice coordination of work order resolution, resulting in the timely completion and resolution of over 1,000 tickets and work orders weekly.

Leadership End User Services Service Management Team Coordination Mentorship

Data Systems Administrator

3rd Marine Division

Oct 2018 - Present (6 years 10 months)

Appointed as the Non-Commissioned Officer in Charge (NCOIC) at 3rd Marine Division G-6, leading both peers and juniors. Significantly impacted the completion of over 1,747 SharePoint ticket requests and assisted in completion of 470 IT Service Management (ITSM) ticket requests for NIPR and SIPR.

SharePoint)IT Service Management Leadership

Education

Degrees, certifications, and relevant coursework

Westerville North High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Developed strong academic skills and prepared for further education or career opportunities.

University of Advancing Technology

No Degree, Game Programming

Undertook studies in Game Programming, focusing on the principles and practices of software development for games. Gained exposure to programming languages and game design concepts.