Marquaya Gumbs
@marquayagumbs
Customer service and scheduling professional at Verizon who coordinated customer sign-ups, appointments, and service requests.
United StatesWhat I'm looking for
At Verizon, I spoke directly with customers about services, answered questions, and identified their needs. I coordinated sign-ups and appointments, maintained customer information, and processed service requests.
At Amazon, I managed high-volume workflows while maintaining accuracy and efficiency. I used internal systems to track inventory and update records while meeting daily performance expectations.
At Krispy Kreme, I organized and tracked product distribution routes and maintained inventory records. I also answered customer questions and supported team operations across different roles.
I'm seeking a remote scheduling or call center role where I can contribute my organizational skills, efficiency, and customer-focused approach.
Experience
Work history, roles, and key accomplishments
Managed high-volume workflow while maintaining accuracy and efficiency in a fast-paced environment. Used internal systems to track inventory and meet performance metrics.
Communicated directly with customers to explain services and identify needs. Coordinated sign-ups, appointments, and service scheduling while maintaining accurate records.
Organized and tracked product distribution routes to ensure timely delivery. Managed inventory counts and provided customer service by answering questions and assisting with requests.
Education
Degrees, certifications, and relevant coursework
Marquaya hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
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