Open to opportunities

marouane el bouji

@marouaneelbouji

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Detail-oriented warehouse operative with strong organizational skills.

Morocco

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What I'm looking for

I am looking for a role that allows me to utilize my organizational skills and offers opportunities for growth in a dynamic environment.

I am a dedicated and detail-oriented warehouse operative with a year of experience at TJ Morris Ltd, where I honed my skills in picking, packing, and processing tasks to enhance overall warehouse efficiency. My ability to assist team members and manage time effectively has contributed to a collaborative work environment. I am always eager to expand my horizons and apply the knowledge gained from my training to support team goals.

In addition to my warehouse experience, I have a background in kitchen assistance, where I maintained cleanliness and organization while supporting chefs in food preparation. My educational background in Politics and International Relations has equipped me with strong analytical skills, which I apply in various roles, including customer support. I am committed to staying informed about industry trends and continuously improving my skills.

Experience

Work history, roles, and key accomplishments

Customer Support Agent

Multiverse NV

May 2024 - Present (1 year 2 months)

Managed various inquiries related to Cwinz and BhaiCasino, including deposits, withdrawals, account restrictions, and bonuses, in a timely and efficient manner. Reported multiple complaints through various channels (Telegram, Slack, and Crisp) and then ensured the following up of these resolutions by the appropriate teams.

Customer Support Translation Time Management Problem Solving

Warehouse Operative

TJ Morris Ltd

Sep 2022 - Present (2 years 10 months)

Assisted team members with picking, packing, and processing tasks to increase overall warehouse efficiency. Restocked shelves with strict attention to detail, utilising time management and organisation skills to maximise efficiency.

Pick Dispatching Inventory Management Time Management

Kitchen Assistant

WhiskeyBlue

Feb 2021 - Present (4 years 5 months)

Maintained cleanliness and organisation of kitchen stations and storage areas. Supported chefs in managing food preparation to achieve high-quality, precise plating and presentation standards.

Food Preparation Inventory Management Food Safety Customer Service Teamwork

Education

Degrees, certifications, and relevant coursework

University of Southampton

Bachelor of Science, Politics and International Relations

Grade: 2:1

Dissertation in the role of international organisations in the Iraq War. Politics and International Relations Graduate.

Bellerbys College Brighton

Foundation Degree in Science, Politics and International Relations

Grade: Upper-Second Class Honours

American School of Ifrane

Certificate of Higher Education, High School

Grade: 3.2

Activities and societies: 30-day challenge presentation, Academic Achievement Award

Assisted the teacher in PE lessons with new ideas and hard dedication to badminton, which brought considerable results. Helped the teachers to design the classroom for a school event. Helped build and refurnish a school for little children living in poor conditions. Helped build a solar panel in the classrooms since there was no electricity inside.