
Maroosha Rehan Malik
@maroosharehanmalik
I turn operational data into clear, decision-ready insights and dashboards.
What I'm looking for
I'm analyzing membership growth, retention, cancellations, engagement, and revenue at UMass Club Boston, using Excel, SQL, Python, Power BI, and Tableau to deliver decision-ready reporting and recommendations.
Previously, I used Excel and SQL at the University of Sunderland to help launch five student-support initiatives and contribute to a 30% increase in graduation results. I've also led data retention, HR systems, audit, and operational-improvement projects across higher education and consulting.
Experience
Work history, roles, and key accomplishments
Data Analyst Intern
UMass Club
Jul 2026 - Present (4 months)
Analyzed customer and membership operational performance data to identify improvement areas and support data-informed decisions. Built Power BI/Tableau dashboards and prepared analytical recommendations for cross-functional stakeholders.
Student Lead
UMass Dining
Nov 2025 - May 2026 (6 months)
Coordinated daily operations and served as a communication link between management and student employees. Supported workforce operations through training, onboarding, shift documentation, and policy communication.
Food Services Chef
UMass Dining
Mar 2025 - Oct 2025 (7 months)
Executed standardized operational procedures in alignment with organizational policies and safety regulations. Maintained high standards of sanitation, quality control, and process consistency.
Student Administration Program Support Officer
University of Sunderland in London
Nov 2023 - Oct 2024 (11 months)
Streamlined administrative processes using project management software Trello, increasing efficiency by 25%. Analyzed complex data sets using advanced Excel functions and SQL queries to generate actionable insights.
Senior Human Resources Advisor
Waltham International College
May 2022 - Oct 2023 (1 year 5 months)
Executed projects focused on data retention and management, implementing the Center of Excellence and HR Business Partner Model. Initiated regulatory audit checks for higher education, achieving 95% compliance.
Senior Human Resources Consultant
Westminster Business Consultants
Nov 2020 - Oct 2023 (2 years 11 months)
Directed comprehensive HR training programs for European and UK consultants, focusing on customer service and CRM system use. Coordinated with prospective clients on data collection and presented pitch decks of company services.
Education
Degrees, certifications, and relevant coursework
University of Massachusetts Amherst
Master of Science, Business Analytics
Grade: 3.9/4.0
Pursuing a Master of Science in Business Analytics with a Data Analytics track, maintaining a GPA of 3.9/4.0.
University of Westminster
Bachelor of Arts, International Business
Grade: 3.7/4.0
Graduated with a Bachelor of Arts in International Business with Honors, achieving a GPA of 3.7/4.0.
Availability
Location
Authorized to work in
Salary expectations
Job categories
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