Marlowe Postrano
@marlowepostrano
Records Retrieval Specialist focused on compliant, secure medical record procurement and database entry.
What I'm looking for
I am a records retrieval specialist who procures medical documents and records about a patient’s health care. I collect medical records from health care providers, such as a physician’s office or hospital, and then perform data entry services to place the relevant information in a secure database.
I ensure secure remote access for health care providers, billing departments, and workers processing an insurance claim. Throughout every request, I make sure it follows health privacy regulations and HIPAA requirements.
I’ve worked as a Records Retrieval Specialist from January 15, 2020 to September 20, 2022, and I take pride in consistent performance and recognition. My results include “Top 10 RRS First Quarter 2025,” “Top 1 RRS Third Quarter 2025,” and “Top 8 RRS First Quarter 2026.”
I bring a customer service mindset, strong teamwork, and a focus on accurate database system handling. I’ve also completed BS Hotel and Restaurant Management at University of Mindanao Tagum College, Philippines, and I continue building a service-first approach to healthcare records work.
Experience
Work history, roles, and key accomplishments
Records Retrieval Specialist
Yocierge
Jan 2020 - Sep 2022 (2 years 8 months)
Procured and collected patient medical records from healthcare providers, then entered relevant information into a secure database. Ensured remote access and handled requests in line with health privacy/HIPAA regulations.
Customer Service Representative
LYR Group of Companies
Provided customer service support and worked with database systems as part of day-to-day support activities.
Education
Degrees, certifications, and relevant coursework
University of Mindanao Tagum College
Bachelor of Science, Hotel and Restaurant Management
2023 - 2026
Pursuing a Bachelor of Science in Hotel and Restaurant Management at the University of Mindanao, Tagum College. Enrollment dates listed as February 9, 2023 through May 28, 2026.
Availability
Location
Authorized to work in
Job categories
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