Marleny Galvez

Managed all administrative and financial functions for a residential and commercial pressure washing business. Prepared and issued detailed invoices, service agreements, and ACH forms, ensuring timely and accurate billing for services.

Managed full-cycle recruitment across the EHS industry, from job intake and sourcing to offer negotiation and onboarding. Drove business development by identifying new client opportunities and expanding relationships within key sectors.

Recruited and filled mid-level and high-level positions across diverse industries including Supply Chain, Healthcare, and Manufacturing. Closed new business and negotiated contracts and pricing, consistently exceeding weekly submittal goals.

Managed branch operations, including payroll preparation and distribution, ensuring compliance with policies and procedures. Recruited, interviewed, and made employment decisions while building long-term client relationships.

Conducted safety walk-throughs with the safety team at client sites and maintained strong client partnerships. Implemented new prospecting and lead development strategies, including job fairs, and reported daily to senior leadership.

Ensured employee safety and proper attire, conducting safety orientations. Conducted interviews and managed the hiring process, ensuring client work orders were filled by assigning employees to work assignments.

Provided comprehensive customer service in a call center environment, managing multi-phone lines and registering new patients. Scheduled appointments for various dental specialties and provided NPO instructions for procedures.

Verified insurances, obtained authorizations, and managed modifications for radiology treatments, including CPT and ICD 9/10 coding. Scheduled CT/MRI appointments and other radiology treatments, ensuring proper documentation from outside clinics.