Open to opportunities

Marlene Reyes

@marlenereyes

Message

Experienced Order to Cash Supervisor with more than 8 years experience in various SAP systems.

Philippines

Message

What I'm looking for

Looking for a challenging role that utilizes my skills and experience in order to cash management, credit management, and customer service, with opportunities for growth and professional development.

As a seasoned Order to Cash Supervisor with over 8 years of experience in various SAP systems, I have developed a strong background in leading teams to provide excellent customer service, adapting to fast-paced environments, and delivering results under pressure. My key strengths include problem analysis and problem-solving, strong interpersonal communication skills, strong leadership and motivational ability, customer and results-oriented, fast-learner, and a good team player.

Throughout my career, I have made significant contributions to improving overdue ratios, reducing DSO, and optimizing working capital. I am proficient in SAP systems, including P4S and S4 HANA, and have expertise in credit management, order processing, and customer returns.

I am a results-driven professional with a strong track record of achieving business objectives and improving operational effectiveness. I am committed to delivering exceptional results, exceeding customer expectations, and driving business growth.

Experience

Work history, roles, and key accomplishments

Current

Order to Cash Supervisor

Current

Ceva Animal Health Phils., Inc.

Aug 2023 - Present (1 year 9 months)

Experienced Order to Cash Supervisor with more than 8 years experience in various SAP systems. Solid background leading a team in providing excellent customer service, highly adaptable in a fast-paced environment and can deliver results under pressure. Major strengths include problem analysis and problem solving, strong interpersonal communication skill, strong leadership and motivational ability,

SAP Customer Service Problem Analysis Problem Solving Leadership Communication Adaptive

Order to Cash Supervisor

Elanco Philippines, Inc.

Aug 2020 - Jul 2021 (11 months)

Handles the Order to Cash Team previously operating in two systems- Legacy Elanco(L-EAH) and Legacy Bayer(L-BAH). Performs assessment of a New Customer to ensure creditworthiness including proposal of credit limit and credit terms. Coordinates with the Master Data Team creation of Customer Account in the system. Initiates credit limit review for existing L-BAH customer. Manages the Order to Cash t

Order To Cash Assessments Customer Management Customer Support Operational Management Collections SOX Controls

Order to Cash Supervisor

Bayer Philippines, Inc.

Apr 2015 - Jul 2020 (5 years 3 months)

Primarily handled Credit Management of Bayer Philippines, Inc. entity. Performed periodic credit review based on credit scoring tool and customer’s annual sales budget. Effectively managed the Working Captial (WoC) and facilitates DSO optimization. Ensured operational effectiveness of Order to Cash department. Handles the issuance of customer billings, customer rebates including issuance of credit

Credit Credit Scoring Cash Management Order To Cash Customer Management Collections Accounting Policy Management

Customer Order Management Assistant

Bayer Philippines, Inc.

Sep 2005 - Mar 2015 (9 years 6 months)

Ensured correct and timely processing of sales orders, invoice adjustments through debit/ credit notes, and coordinate with warehousing for just-in-time delivery of goods. Coordinated closely with internal and external customers including Distributors, Segment and Product Managers, Technical Sales Representatives, Supply Chain Management/ Third party Warehouse delivery status and stock availabilit

Order Management Customer Management Supply Chain Management Sales Invoicing Documentation

Material Planner and Production Coordinator

TCS Manpower Resources, Inc. for Bayer Philippines, Inc.

Sep 2004 - Aug 2005 (11 months)

Planned, organized raw and packaging materials for the production of Baygon products. Liaise in securing of import permit and product registration. Coordinate schedule of finished goods delivery to customer. Responsible for invoicing and collection.

Production Invoicing Collections

Administrative Assistant

Interphil Laboratories, Inc.

Aug 2003 - Sep 2004 (1 year 1 month)

Distributed duly approved Certificate of Analyses/ Analytical Reports of over 100 clients and ensured to meet their deliverables on time. Assisted in the preparation of various QC reports as required by the clients/ Section Managers. Monitored daily headcount of over 50 employees in the department for the purpose of payroll processing. Organized daily schedule of the Quality Control Manager.

Distribution Report Preparation Monitoring Payroll Processing Scheduling