Kristine Ramos
@kristineramos
Detail-oriented Office Administrator with 15 years of experience.
What I'm looking for
I am a dedicated Office Administrator with over 15 years of experience in supporting office operations and ensuring a smooth workflow. My expertise lies in managing accounts, billing, invoicing, and coordinating meetings, all while maintaining meticulous records. I pride myself on my strong interpersonal skills, which allow me to work effectively both independently and as part of a team.
Throughout my career, I have demonstrated a commitment to providing exceptional administrative support to executives and teams. My proficiency in office software, including Microsoft Office Suite and SAP, has enabled me to implement efficient systems that enhance productivity. I am known for my reliability and problem-solving abilities, always going above and beyond to achieve positive outcomes for both internal and external customers.
Experience
Work history, roles, and key accomplishments
Asset Management and Invoicing Specialist
Lexmark Research and Development
May 2018 - May 2024 (6 years)
Managed accounts and invoicing processes, prepared monthly statements, generated reports, and provided solutions to account-related issues. Ensured customer satisfaction through timely and accurate billing services.
Invoicing Specialist
Lexmark Research and Development
Jan 2014 - May 2018 (4 years 4 months)
Generated accurate billing details for various regions, communicated payment statuses to customers, and adhered to documented processes for asset management.
Quotation Specialist
Lexmark Research and Development
May 2010 - Jan 2014 (3 years 8 months)
Handled service delivery programs, identified process gaps, and communicated with customers regarding payment statuses. Ensured timely service execution and documentation.
Customer and Technical Support
Lexmark Research and Development
May 2009 - Apr 2010 (11 months)
Provided technical support for complex solutions, maintained professional communication with customers, and collaborated with team members to enhance service efficiency.
Education
Degrees, certifications, and relevant coursework
Kristine hasn't added their education
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