markus berthierMB
Open to opportunities

markus berthier

@markusberthier

Creative arts designer with strong customer service skills.

Haiti
Message

What I'm looking for

I seek a role that values creativity and offers opportunities for growth.

With three years of experience as an arts designer and six months in a call center, I bring a unique blend of creativity and customer service skills. My background in design has honed my attention to detail and ability to think outside the box, while my time as a call center agent has developed my communication and problem-solving abilities.

I’m excited to leverage these combined strengths in a customer-facing role that values both innovation and service excellence. My experience includes managing artistic projects, collaborating with renowned artists, and implementing visual communication strategies to enhance brand image. I thrive in environments that foster creativity and teamwork.

Experience

Work history, roles, and key accomplishments

GN

Call Center Agent

Global Interpreting Network

Feb 2023 - Jul 2023 (5 months)

Handled inbound and outbound customer calls regarding product inquiries and complaints, providing excellent customer service by resolving issues promptly and collaborating with team members to enhance performance.

BK

Arts Design Manager

BEL KOZ

Feb 2019 - Jan 2023 (3 years 11 months)

Led artistic project coordination with renowned artists, developed visual communication strategies to enhance brand image, and managed a team of designers for advertising campaigns. Organized creative workshops to strengthen company culture.

Education

Degrees, certifications, and relevant coursework

UN

UNASMOH

Bachelor of Accounting, Accounting

2016 - 2021

Studied Accounting, gaining knowledge in financial principles, bookkeeping, and financial reporting.

Tech stack

Software and tools used professionally

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markus berthier - Call Center Agent - Global Interpreting Network | Himalayas