Mark Oluoch

I am a dedicated professional with over seven years of experience in international operations, stakeholder engagement, and customer-centric roles within the environmental and risk management sectors. My expertise lies in handling complex situations with empathy, speed, and professionalism, ensuring that I deliver high-quality service to a diverse clientele. Known for my excellent communication skills and adaptability, I bring a strong 'can-do' attitude and a quick learning ability to every challenge I face.

In my current role as an Operations Room Coordinator at Control Risks, I provide real-time risk support and guidance to international clients under crisis conditions. My ability to analyze emotionally charged situations and deliver sensitive communication has been crucial in maintaining client clarity and confidence. Previously, I served as a Regional Administrator and Business Development Officer at WEEE Center, where I trained and supported over 200 clients and collectors, addressing operational issues with tailored solutions.

My educational background includes a Master’s in Environmental Governance from the University of Nairobi and a BSc. in Environmental Science with IT from Maseno University. I am committed to continuous learning, as evidenced by my certifications in Gap Analysis for CSRD and Double Materiality Assessment from Greenomy Academy. I am fluent in English and proficient in various technical tools, including SEERIST and Microsoft Office.