mark mark
@markmark
I build Linux automation and AI-driven workflows that reduce operational toil.
What I'm looking for
At Amdocs, I build automation that supports production operations, client escalations, and smoother delivery workflows. I use generative and agentic AI to streamline processes while helping teams reduce manual work.
I've supported RHEL environments at L2 and L3 levels, monitoring disk, CPU, and memory utilization and implementing self-healing processes. My work includes Python, Shell Script, and Perl automation, robust monitoring, bug fixes, code modernization, and legacy-platform migrations.
Previously, at Smart Communications, I provided L2 application support, ticket handling, daily report generation, and Linux application maintenance. I also worked as a Unix System Administrator at Hewlett-Packard Philippines.
I'm grounded in Information Technology and bring hands-on experience connecting Linux operations, SRE practices, automation, and intelligent systems to practical workflows.
Experience
Work history, roles, and key accomplishments
Handling Client Escalations. Maintaining Linux server(Disk,CPU, and MEMORY Utilization) Supporting Linux Server (RHEL) (Automation using Shell Script and Python) Provide L2 to L3 support Attend and contribute to client meetings, ensuring smooth communication between teams. Integrate Self Healing process to have a smooth production process. Automate manual process using Python, Shell Script, Perl.
Developed software solutions for telecommunications services.
L2 Application Support Provide 27/7 L2 Support Ticket handling and Dailty Report Generation Support and Maintain Application Maintaining Linux server(Disk,CPU, and MEMORY Utilization) Supporting Linux Server (Automation using Shell Script and Python)
Administered Unix systems and provided system support.
Education
Degrees, certifications, and relevant coursework
Page Taft Compass
Master of Information Technology
STI College
Bachelor's degree, Information Technology
2010 - 2014
Availability
Location
Authorized to work in
Job categories
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