At Everise Inc., I verify insurance benefits and eligibility in a HIPAA-regulated environment, protecting confidential customer and identity data. I also identify discrepancies and escalate access or process issues.
At Broward County School Board, I supported and administered more than 500 desktop systems. I maintained endpoint protection and compliance, managed Active Directory accounts and permissions, and assisted with vulnerability remediation.
In my cybersecurity projects, I used Splunk and Microsoft Sentinel to triage simulated brute-force, malware, and phishing activity. I also used Nessus and Metasploit for vulnerability testing and built Python scripts to parse logs and flag suspicious traffic patterns.
My background includes Tier 2 technical support, network troubleshooting, secure access, and patch management. I hold CompTIA Network+, CompTIA Security+, and CompTIA CySA+ certifications, along with a Master of Science in Information Technology – Cybersecurity Specialization.
