At MWR Yokosuka, I directed operations for a two-facility Navy MWR club generating ~$1.5M in annual revenue across gaming, restaurant, and bar operations, with catering and delivery services. I supervised ~40 employees and held accountability for facility funds and revenue.
I prepared and executed annual operating budgets and long-range business plans, and reviewed financial reports to assess operations. I used Excel pivot tables for analysis, SAP to track expenditures and procurement, and Kronos to review and approve payroll and labor costs.
As a U.S. Navy Quality Assurance Inspector, I inspected work against technical standards and served as a Final Checker. I led a 10-member Operational Risk Management team that developed strategy, plans, and metrics for 27 organizations.
Earlier, at Sugar Pine Cafe, I advanced from Dishwasher to Restaurant Manager and managed staffing, inventory, purchasing, and service. In IT support roles, I installed and reimaged computers, troubleshot user and network issues, and helped write SOPs.
