Open to opportunities

Mark Asiimwe

@markasiimwe

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Customer support and data management professional with full‑stack web development skills.

Uganda

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What I'm looking for

I’m seeking remote or hybrid roles combining customer support and data management with opportunities to contribute technical web development skills and grow in product-oriented teams.

I am a detail‑oriented customer support and data management professional with experience in remote operations and digital workflows. I combine strong communication skills with disciplined data verification to keep records accurate and actionable.

I have supported fast‑paced teams and maintained confidentiality while qualifying leads, resolving conflicts, and documenting interactions. My background includes freelance remote data entry, BPO data entrant work, and call representative duties.

Alongside support and administration, I build web applications using React, JavaScript, Redux, Node.js, and modern CSS frameworks. I completed a Remote Full Stack Web Development Program and have contributed to projects like ASMA Blog, LinkWarden, and Twau‑Africa E‑commerce.

I seek roles where I can blend customer-facing responsibilities with technical contributions, improve digital processes, and collaborate in remote or hybrid teams to deliver reliable, user-focused solutions.

Experience

Work history, roles, and key accomplishments

Remote Data Entry Specialist

Freelance

Jan 2024 - Jun 2025 (1 year 5 months)

Entered, verified, and maintained structured data across spreadsheets and online platforms, cleaning and formatting datasets to support reporting and decision-making for remote clients.

Data Entry Data Verification Microsoft Excel Google Sheets Data Cleaning CMS Attention To Detail Remote Collaboration

Call Representative & Web Developer

Precision Data Solutions

Jan 2024 - Dec 2024 (11 months)

Engaged customers to qualify opportunities and provide solutions while documenting interactions accurately; contributed web development tasks to support company web presence and client projects.

Customer Support Lead Qualification Communication Documentation JavaScript HTML5 CSS3 CMS

Data Entrant

Midas BPO

Jan 2023 - Dec 2023 (11 months)

Managed digital records and generated organized customer spreadsheets, supporting team communication and administrative workflows through digital tools to maintain data accuracy.

Data Entry Spreadsheets CRM Data Verification Administrative Support Workflows Quality Control

Web Development Intern

BlueStreams

Apr 2022 - Jun 2022 (2 months)

Performed accurate data entry into CMS for live web projects and reviewed digital records prior to publication to ensure content quality and correctness.

CMS HTML5 CSS3 JavaScript Data Entry QA Team Collaboration

Team Member

KFC Uganda

Jan 2019 - Oct 2021 (2 years 9 months)

Maintained operational records in a high-volume environment, strengthened teamwork and problem-solving skills while consistently meeting service and operational standards.

Operations Record keeping Teamwork Customer Service Time Management Problem Solving Quality Control

Education

Degrees, certifications, and relevant coursework

Microverse

Certificate, Full Stack Web Development

2023 - 2023

Activities and societies: Remote team projects, daily stand-ups, GitHub code reviews, remote pair programming, mentoring

Completed a Remote Full Stack Web Development program, collaborating on projects using React, Redux, JavaScript, HTML, and CSS in a remote team environment.

Cavendish University Uganda

Diploma, Computer Science & Information Technology

2021 - 2023

Grade: First Class Honors

Activities and societies: Project: online blood donor and receiver tracking system

Completed a Diploma in Computer Science & Information Technology with First Class Honors, including a project proposal for an online blood donor and receiver tracking system.