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Mark Anthony Boyles Manzano

@markanthonyboylesman

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SAP Basis Lead at Aeven who delivered HANA migrations and an S/4HANA upgrade.

Philippines

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At Aeven, I support SAP HANA and S/4HANA landscapes for ARLA Foods, Bang & Olufsen, and Novo Nordisk. For Novo Nordisk, I prepared and represented the SAP Basis team in SOX audits, including a 2025 quarter with zero findings.

I held sole sign-off authority for SAP Basis implementation work and redesigned the SAP Security Note evaluation process. I also implemented a Copilot-based chatbot that answers SAP Basis questions using the team's SharePoint documentation.

For ARLA Foods and Bang & Olufsen, I automated OS-level password resets, cutting turnaround from four hours to ten minutes, and co-defined security baselines now enforced across customer landscapes. Earlier, at Accenture, I led three migrations to SAP HANA Enterprise Cloud and an S/4HANA upgrade.

Experience

Work history, roles, and key accomplishments

Current

Senior Operations Consultant (SAP Basis)

Current

Aeven

May 2020 - Present (6 years 5 months)

SAP Basis Operations Manager for ARLA Foods and Bang & Olufsen, and Quality & Compliance lead for Novo Nordisk, across SAP HANA and S/4HANA landscapes in GxP/SOX-regulated environments. Primary SAP Basis contact for client management.

SAP BASIS SAP Hana S4Hana GxP SOX SAP Security Automation AI Ops Copilot CMDB Early Watch Alert Performance Optimization Root Cause Analysis L3 Support Customer Satisfaction

ITO Service Delivery Consultant III (SAP Basis)

DXC Technology

Oct 2019 - May 2020 (7 months)

SAP Basis production support for a battery-manufacturing company in the US (Duracell). Implemented and configured SAP systems; monitored and tuned performance, and performed health checks, upgrades, and patch installations.

SAP BASIS SAP Implementation Performance Monitoring Health Checks Upgrades Patching Transport Management Documentation 24 7 Support Incident resolution

Technology Architecture Consultant / Tech Arch Delivery Team Lead

Accenture

Aug 2017 - Oct 2019 (2 years 2 months)

SAP Basis operations for clients including Caterpillar and Far East Organization (FEO). Managed and mentored 2 SAP Basis consultants, and served as the go-to SAP Basis expert for an 8-member cross-module team.

SAP BASIS HANA Enterprise Cloud S4Hana Solution Manager PI PO System Refresh Client Copy Add on Kernel Upgrades Security Notes User Administration Role Administration SOD Automation Scripting AWS Azure

Senior Systems Engineer

GoSwiff Pte. Ltd.

Jul 2013 - Jun 2017 (3 years 11 months)

Built and administered SAP ECC and BW systems across multiple OS/DB platforms, delivering 10 upgrade/build projects. Directly supervised a team of systems engineers and owned SAP health checks, background job and spool monitoring, transports, client/system copies, and SLA/SLO reporting.