Petra Tulloch
@petratulloch
Finance Administrator at Lloyds Banking Group, supporting regulatory reporting and resolving SQL data discrepancies.
United KingdomWhat I'm looking for
At Lloyds Banking Group, I produce SQL, SSRS, and SSIS reports for the Corporate Finance – Balance Sheet Management and Regulatory Reporting team. I cross-check figures against source data and build front-end data visualisation tools to make reporting easier to review.
I trace reported data errors through source systems and resolve around 10 issues a month. I also complete a queue of Jira tasks, delivering 5–8 tickets a week.
As a Customer Consultant – Secured CFA Additional Support, I assessed income and expenditure and arranged affordable payments for customers in financial difficulty. I handled around 60 cases a day and supported vulnerable customers with warm transfers to specialist teams.
Earlier at Lloyds Banking Group, I was promoted to supervisor within my first year and led a branch team of 4–6 for more than three years. I balanced branch cash, prepared G4S collections, and helped colleagues identify customers who needed additional support.
Experience
Work history, roles, and key accomplishments
Produce analysis reports using SQL, SSRS and SSIS, cross-referencing figures against source data. Build front-end data visualisation tools and trace data errors back through source systems, resolving around 10 issues a month.
Customer Consultant – Secured CFA Additional Support
Aug 2022 - Apr 2023 (8 months)
Completed income and expenditure assessments and set up affordable payment arrangements for secured lending customers in financial difficulty, handling around 60 cases a day. Updated case notes across four systems and supported vulnerable customers with warm transfers.
Counted, recounted and balanced cash at cashier and bulk-holder changeovers, handling £100,000–£200,000 a day. Promoted to supervisor within the first year and led a team of 4–6 for more than three years, coaching two colleagues into supervisory roles.
Education
Degrees, certifications, and relevant coursework
Lloyds Banking Group
Level 4 Software Developer Diploma, Software Development
Grade: Pass
Completed a Level 4 Software Developer Diploma (apprenticeship) with a Pass while working full time.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Salary expectations
Social media
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