Mariyam Altan

Managed daily operations of a private hospitality property, ensuring high standards of presentation and guest experience. Coordinated renovations, maintenance, and contractor activities while supporting guest arrangements and rental processes.

Welcomed and assisted VIP guests at large-scale exhibitions, corporate events, and luxury weddings, providing a professional and personalised guest experience. Acted as a key point of contact, responding to requests and ensuring smooth event operations.

Provided hospitality support by welcoming guests and assisting with enquiries. Supported the organisation and delivery of entertainment programmes and evening events, coordinating guest activities and ensuring smooth event delivery.

Managed customer enquiries, bookings, and travel arrangements, providing professional support throughout the customer journey. Used CRM systems to maintain client information and coordinated communication with clients, partners, and service providers.

Managed daily administrative and front-of-house operations of a busy nail salon, coordinating client flow and appointment schedules. Handled cash management, stock control, and used CRM systems to maintain client records and support promotional communications.

Created personalised travel packages and advised clients on suitable options. Managed daily office operations, bookings, and administrative processes while maintaining client communication and supporting promotional activities.

Provided administrative support and coordinated daily office processes. Managed documentation, correspondence, and client communication while maintaining accurate records.

Provided reception and administrative support, assisting visitors and clients with enquiries. Managed documentation and supported daily office organisation.

Master's degree in Commodity Science and Customs Examination from Kharkiv State University of Food Technology and Trade, completed in 2014.

Bachelor's degree in Commodity Science and Trade Entrepreneurship from Kharkiv State University of Food Technology and Trade, completed in 2012.

Completed an American English course at American English School from 2009 to 2011.

Completed an accounting course at the Institute of Modern Profession in 2010.

Completed an office manager course at Promin in 2009.