I'm currently supporting Novo Nordisk as a CRM manager for the BA-East region, covering more than 20 countries. I turn CRM, Power BI, Fabric, Snowflake, and Copilot data into reports, dashboards, insights, automations, and integrations.
Before that, I managed Salesforce administration, marketing automation, and reporting at Trotec Laser. Across more than 16 years at IQVIA, I led technical delivery teams, analyzed Salesforce-based CRM and digital platforms, and trained users, technical teams, and new colleagues.
I started by building database applications in C# and Oracle, and I still enjoy sharing knowledge through onboarding, SQL workshops, mentoring, and Salesforce certification support.
