Mario Garcia
@mariogarcia
Fraud Detection & Compliance Specialist with 7+ years in AML, risk investigations, transaction monitoring, and regulatory compliance.
Costa RicaWhat I'm looking for
I’m a Compliance and Fraud Prevention professional with 7+ years of experience across AML, risk investigations, transaction monitoring, and regulatory compliance. In high-volume, regulated environments, I focus on identifying suspicious activity, mitigating compliance risks, supporting audits, and collaborating with cross-functional teams to keep investigations accurate and actionable.
Across global organizations including Amazon, Western Union, and Citi, I’ve led due diligence and risk assessments for high-risk products and third parties, performed adverse media screening, and escalated high-risk cases with clear documentation to support investigations and mitigation controls. I also developed and improved compliance processes—building standardized procedures and redesigning onboarding and training programs that achieved strong quality accuracy results.
Most recently, I’ve managed benefits-related compliance cases as a Benefits Associate/COBRA Specialist, serving as a Subject Matter Expert (SME) for COBRA and HIPAA-related privacy requirements. I bring a methodical, audit-ready approach to documentation and reporting, and I’m motivated by continuous improvement through training, process refinement, and quality assurance.
Experience
Work history, roles, and key accomplishments
Managed benefits-related compliance cases, reviewing eligibility, enrollment, coverage, and termination requests while ensuring compliance with U.S. insurance regulations and HIPAA-related privacy requirements. Served as a COBRA/HIPAA subject matter expert for escalations and guidance to internal teams and stakeholders.
Performed risk assessments and due diligence for merchants and resellers seeking access to Amazon Gift Cards, a high-risk financial product vulnerable to fraud and money laundering. Conducted adverse media screening, monitored high-value transactions, documented findings, and escalated high-risk cases while improving compliance procedures and delivering analyst training.
Conducted AML, fraud, and third-party risk assessments for prospective agents and business partners seeking to offer Western Union services. Performed adverse media screening and documentation/ownership validation, maintained audit-ready documentation, and supported regulatory reporting and compliance review activities.
Conducted AML, KYC, OFAC, and FinCEN compliance reviews for high-value transactions and high-net-worth clients, identifying and escalating potential risk indicators. Performed customer due diligence and transaction monitoring in a high-volume environment while maintaining audit-ready documentation and supporting compliance investigations.
Education
Degrees, certifications, and relevant coursework
Not specified
Bachelor’s Degree, Business Administration and Hospitality Industries
Bachelor’s degree in Business Administration and Hospitality Industries (institution and years not provided).
Not specified
Highschool degree, Not specified
High school degree (institution and years not provided).
VMEdu
Yellow Belt, Six Sigma
Activities and societies: Office package; intermediate Microsoft Excel.
Six Sigma Yellow Belt training (year not provided).
Tech stack
Software and tools used professionally
Availability
Location
Costa RicaAuthorized to work in
Job categories
Skills
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