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Marina Shehzad

@marinashehzad1

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Product manager at JPMorgan Chase designing a RAG system to surface insights from millions of call transcripts.

United States

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At JPMorgan Chase, I designed a retrieval-augmented conversational system to help teams access insights from call transcripts. I also worked with compliance, risk, legal, design, and engineering teams on AI clearance and product upgrades.

At SadaPay, I led SadaBiz from blueprint to scale and developed its go-to-market strategy. I also helped launch bill payments and phone top-ups, contributing to a 36% increase in daily active users and a 4% rise in NPS.

At Salesflo, I conducted user research and launched internal tools, including a visibility tool that increased transparency for managers by 79%. I have also taught young children and provided career guidance to students considering computer science.

Experience

Work history, roles, and key accomplishments

Senior Product Associate

JPMorgan Chase

Jan 2025 - Sep 2026 (1 year 8 months)

Designed a retrieval-augmented conversational system to enable teams to access insights from millions of call transcripts. Collaborated with compliance, risk, and legal teams to incorporate agentic AI and worked with design and engineering teams to deliver product upgrades.

Machine Learning RAG AI Jira Copilot Excel Product Management Stakeholder Management

Product Manager II

SadaPay

Nov 2021 - Jul 2024 (2 years 8 months)

Led the creation of SadaBiz, the first freelancer product in the region, from blueprint to scale. Developed go-to-market strategy, established customer feedback loops, and led cross-functional teams to launch bill payments and phone top-ups.

Product Management Go To Market Strategy Urban Airship Mixpanel Tableau Cross functional Leadership Customer Feedback Loops

Product Associate

Salesflo

Jul 2020 - Nov 2021 (1 year 4 months)

Conducted user research and launched two new internal tools, including a visibility tool that increased transparency for managers. Integrated Google Analytics for data-driven design decisions and designed Tableau dashboards for clients and stakeholders.

User Research Google Analytics Tableau Product Management Data Analysis

Education

Degrees, certifications, and relevant coursework

Habib University

Bachelor's, Computer Science

2016 - 2020

Activities and societies: Minor in English & Comparative Literature; Received Best Research award for Final Year Project Suno Kahani (Personalized Audio Stories) - Neural Style Transfer (Machine Learning & AI) based Voice Mimicking.

Pursued a Bachelor's in Computer Science with a minor in English and Comparative Literature. Received the Best Research award for the final year project Suno Kahani, a neural style transfer based voice mimicking system.