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Marina Llamas

@marinallamas

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I manage international logistics, complex cases, and time-sensitive operations across global stakeholders.

Spain

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What I'm looking for

I'm looking for a role where I can manage international operations, complex client cases, documentation and cross-functional coordination while improving processes and delivering accurate work under deadlines.

I managed high-priority global shipment cases at FedEx for over a decade, resolving lost, delayed and damaged shipments while maintaining service continuity and regulatory compliance.

I investigate operational failures involving customs declarations, destination rules and system validations, manage daily queues of 15–50 cases, and ensure accurate shipment data under urgent deadlines.

More recently, I guided international producers through administrative and regulatory procedures at Spain Audiovisual Bureau, coordinating public institutions, companies and internal teams. I also built a centralized Wiki of processes, regulations, FAQs and best practices to improve consistency and response times.

I bring bilingual Spanish-English client support, reporting and project coordination experience, including internationalization plans for SMEs and logistics coordination for more than 100 film shipments.

Experience

Work history, roles, and key accomplishments

Logistics & Operations Specialist

Marina Llamas Gutierrez

Bilingual logistics and operations professional with extensive experience in international service processes, complex customer cases, time-sensitive shipments, documentation, and cross-functional coordination. Skilled in investigating operational issues, prioritizing urgent requests, and ensuring accurate execution under strict deadlines.