Kasia Sandra Majchrzak
@kasiasandramajchrzak
Bilingual logistics and supply chain specialist optimizing urgent freight and international operations.
SpainWhat I'm looking for
I am a bilingual Logistics & Supply Chain Specialist with hands-on experience managing high-priority freight operations, customs documentation, and international client coordination for global brands.
At DHL Supply Chain Control Tower I prioritize AOG shipments, consolidate pickups to optimize transport costs, and coordinate live critical transports while using Oracle, OTM, SAP, Excel, and ticketing systems.
I have managed EMEA chemical shipments and documentation in SAP, resolved customs and returns issues, and worked closely with logistics partners and customer service to ensure timely deliveries.
Fluent in English, Spanish, and Polish, I bring a track record of improving delivery flow and cost-efficiency and am authorized to work in the US with visa sponsorship.
Experience
Work history, roles, and key accomplishments
DCOperation Specialist
DHL Supply Chain
Jul 2022 - Present (3 years 3 months)
Manage AOG prioritization and coordinate live critical transports to optimize transport cost and execution timing for clients like Satair, improving responsiveness for urgent shipments.
Supply Chain Delivery Processor
Solenis LLC
Jan 2021 - Dec 2022 (1 year 11 months)
Managed EMEA chemical shipments and documentation in SAP, liaised with logistics partners to ensure timely deliveries, and resolved customs and returns issues to maintain shipment accuracy.
Customer Service Representative
Dolfi1920 Sp. z o.o.
Jan 2019 - Dec 2020 (1 year 11 months)
Handled customer calls and emails for airlines including Qatar Airways and Lufthansa, managed claims and luggage queries, and operated CRM and WorldTracer systems to resolve issues.
Recruiter and Account Specialist
Altkom Akademia
Jan 2018 - Dec 2019 (1 year 11 months)
Managed B2B client relations, prepared offers and invoices, and maintained client databases using CRM and Excel to support sales and account activities.
Customer Service Agent
Lycamobile Sp. z o.o.
Jan 2016 - Dec 2018 (2 years 11 months)
Managed Polish and English customer calls, resolved service issues, supported clients, and maintained CRM data while promoting LycaTV products.
Waitress / Cashier
Roxana Sp. z o.o.
Jan 2015 - Dec 2015 (11 months)
Provided front-of-house service, handled orders and cash register operations, and maintained service quality in a fast-paced environment.
Education
Degrees, certifications, and relevant coursework
Academy of Banking, Warsaw
Business Management
2020 -
Pursuing studies in Business Management at the Academy of Banking in Warsaw starting in 2020.
Wszechnica Polska University
Spanish Philology
2017 - 2020
Completed studies in Spanish Philology at Wszechnica Polska University from 2017 to 2020.
Academy of Rehabilitation
Dietetics and Nutrition
2016 - 2017
Studied Dietetics and Nutrition at the Academy of Rehabilitation during 2016–2017.
Academic High School No.1, Mińsk Mazowiecki
High School Diploma, General Secondary Education
2013 - 2016
Secondary education completed at Academic High School No.1 in Mińsk Mazowiecki from 2013 to 2016.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Job categories
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